
您将获得的技能: Responsible AI, Desktop Support, Generative AI, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Problem Management, Automation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: 生成式人工智能, 内容创作, 客户洞察, Prompt Engineering, 目标受众, 营销分析, AI 个性化服务, 社交媒体活动, ChatGPT, 营销材料, 电子邮件营销
中级 · 指导项目 · 不超过 2 小时

Voxy
您将获得的技能: 沟通, 英语, 口头表达, 客户服务, 商务写作, 口语理解, 写作, 电话技能, 语言学习, 客户咨询, 解决客户投诉, 语言交流技能, 零售销售, 产品知识, 词汇, 语法
混合 · 课程 · 1-3 个月

您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
初级 · 课程 · 1-4 周

Emory University
您将获得的技能: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
中级 · 课程 · 1-3 个月


您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时

University of Alberta
您将获得的技能: 安卓开发, 网络开发, API 设计, 微服务, 网络服务, 简单对象访问协议(SOAP), JSON, 软件架构, 还原式 API, 面向服务的架构, 网络应用
中级 · 课程 · 1-4 周

您将获得的技能: PySpark, Apache Spark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI API, Data Manipulation, Pandas (Python Package), Data Transformation, Predictive Modeling, Unsupervised Learning, Applied Machine Learning, Scatter Plots, Embeddings, Machine Learning
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Gemini, Email Automation, Google Cloud Platform, AI Personalization, Identity and Access Management, Test Data, Cloud-Based Integration, Model Deployment, Data Maintenance, Query Languages, SQL, Machine Learning
中级 · 项目 · 不超过 2 小时

您将获得的技能: Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Data Analysis Expressions (DAX), Data Analysis, Data Integration, Organizational Skills, Data Management
初级 · 指导项目 · 不超过 2 小时