客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力,掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具,这些工具支持数据解析和趋势可视化,为业务决策提供依据。

您将获得的技能: Data Collection, Data Validation, Marketing Effectiveness
中级 · 课程 · 3-6 个月

O.P. Jindal Global University
您将获得的技能: Digital Marketing, Web Analytics, Digital Advertising, Search Engine Marketing, Online Advertising, Google Analytics, Search Engine Optimization, Web Analytics and SEO, Google Ads, Marketing Channel, Social Media Marketing, Marketing Strategies, Keyword Research, Marketing Planning, Paid media, Marketing Analytics, Social Media, Advertising, Blogs, Emerging Technologies
初级 · 课程 · 1-3 个月

您将获得的技能: Web Analytics, Google Analytics, Content Performance Analysis, Customer Analysis, E-Commerce, Marketing Analytics, Performance Analysis, Marketing Effectiveness
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Sales Strategy, Sales Process, Sales Enablement, Sales Training, Anthropic Claude, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Trend Analysis, Analysis
中级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 商业策略, 商业分析, 营销策略, 业务, 数字广告, 分析, 绩效衡量, 数据驱动的决策制定, 同行评审, 广告, 业务规划, 演讲, 营销, 问题管理, 战略决策, 数据分析, 运行效率
中级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 消费者行为, 数据可视化软件, 营销策略, 分析, 营销, 数据收集, 营销效果, 数据可视化, 数字化营销, 监管合规, 营销分析, 数据分析, 网络分析
攻读学位
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 高级分析, 机器学习, 营销策略与技巧, 客户洞察, 文本挖掘, 预测建模, 消费者行为, 留住客户, 分析, 社交网络分析, 生成式人工智能, 负责任的人工智能, 数据伦理, 营销分析, 营销, 数据分析, 市场分析, 预测分析, 数字化营销, Pandas(Python 软件包)
攻读学位
中级 · 课程 · 1-4 周

您将获得的技能: Facebook, Content Performance Analysis, Social Media Content, Marketing Analytics, Social Media Marketing, Data-Driven Decision-Making, Social Media, Analytics, Social Media Strategy, Driving engagement, Trend Analysis, Data Analysis, Performance Analysis, Performance Metric
初级 · 课程 · 1-4 周
Emory University
您将获得的技能: 描述性统计, 探索性数据分析, 统计分析, 消费者行为, 回归分析, 客户洞察, 微软Excel, 营销, 数据操作, 数据驱动的决策制定, 营销效果, 数据分析, 营销分析, 透视表和图表
中级 · 课程 · 1-3 个月

您将获得的技能: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Consumer Behaviour, Predictive Analytics, Business Strategy
中级 · 课程 · 1-4 周
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周