客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: CI/CD, Microsoft Azure, Data Lakes, Microsoft Power Platform, Azure Synapse Analytics, Data Pipelines, Analytics, Data Governance, Advanced Analytics, Data Security, Data Analysis Expressions (DAX), Data Management, Power BI, Microsoft Excel, Exploratory Data Analysis, Apache Spark, Application Deployment, SQL, Governance, Version Control
中级 · 课程 · 1-4 周

您将获得的技能: Data Storytelling, Predictive Analytics, Data Presentation, Responsible AI, Predictive Modeling, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Data Visualization, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Business Marketing, Natural Language Processing, Text Mining, Python Programming, Reinforcement Learning, Data Security, Network Analysis, Security Awareness
初级 · 课程 · 1-4 周

您将获得的技能: Azure Synapse Analytics, Performance Tuning, System Monitoring, Data Lakes, Transact-SQL, Data Analysis Expressions (DAX), Star Schema, Microsoft Azure, Real Time Data, Power BI, Data Warehousing, Analytics, Apache Spark, Data Modeling, SQL Server Integration Services (SSIS), PySpark, Data Pipelines, Data Transformation, Debugging
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Customer Engagement
初级 · 指导项目 · 不超过 2 小时
Georgia Institute of Technology
您将获得的技能: 制造 Operator, 物流管理, 库存和仓储, 物流, 采购, 仓库管理, 供应链管理, 供应链, 运输业务
混合 · 课程 · 1-3 个月

Adobe
您将获得的技能: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Adobe Express, Target Audience, Marketing Materials, Marketing Effectiveness, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Customer Engagement, Content Creation, Generative AI Agents
初级 · 课程 · 1-4 周

您将获得的技能: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design
初级 · 专业证书 · 3-6 个月

Universidad de Chile
您将获得的技能: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Deep Learning, AI Enablement, Artificial Intelligence, Amazon Web Services, Applied Machine Learning, Machine Learning, Digital Transformation
混合 · 课程 · 1-4 周

Board Infinity
您将获得的技能: HTML and CSS, React.js, ASP.NET, Restful API, .NET Framework, Web Applications, Web Services, Front-End Web Development, JSON, Application Development, Model View Controller, Program Development, Javascript, Development Environment, Back-End Web Development, API Design, Web Development, Microsoft Visual Studio, Software Design Patterns, Cascading Style Sheets (CSS)
中级 · 专项课程 · 1-3 个月

Rutgers the State University of New Jersey
您将获得的技能: 趋势分析, 时间序列分析和预测, 供应链规划, 预测, 规划, 绩效衡量, 估算, 微软Excel, 供应链管理, 决策, 销售管理, 需求规划
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 客户洞察, 电子商务, 客户体验战略(CX), 组织战略, 品牌战略, 人才管理, 营销策略, 员工培训, 人力资本, 劳动力发展, 供应链, 绩效管理, 人力资源管理与规划, 留住员工, 员工参与, 供应链管理, 人力资源, 零售店运营, 分析, 数字化转型
初级 · 专项课程 · 1-3 个月