
您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Payroll, Payroll Processing, Payroll Administration, Payroll Tax, Payroll Systems, Payroll Reporting, Tax Management, Labor Compliance, Compensation Management, Human Resources Information System (HRIS), Non-Profit Accounting, Data Entry, Tax Compliance, Workforce Management, Customer Service, Benefits Administration, Labor Law, Specialized Accounting, Employee Engagement, Data Analysis
初级 · 专业证书 · 3-6 个月

Knowledge Accelerators
您将获得的技能: 服务台支持, 改善客户体验, 客户支持, 用户关系管理, 技术支持与服务, 客户参与, 客户服务, 人际沟通, 批判性思维和解决问题, 问候客户, 流程管理, 沟通, 解决问题, 同理心, 解决客户投诉
初级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Self-Awareness, Collaboration, Resilience, Communication, Productivity, Professional Development, Organizational Development, Leadership Studies
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Continuous Monitoring, Medical Privacy, Risk Management, Health Information Management, Health Care Procedure and Regulation, Risk Mitigation, Information Privacy, Security Management, Risk Analysis, Patient Safety, Personally Identifiable Information, Information Systems Security, Security Controls, Data Security, Regulatory Compliance, Threat Modeling, Vulnerability Assessments
初级 · 课程 · 1-3 个月

University of New Mexico
您将获得的技能: 文化多样性, 文化敏感性, 音乐, 同情心, 心理和行为健康, 正念, 医疗保健, 创伤护理
初级 · 课程 · 1-3 个月
University of California San Diego
您将获得的技能: 人机交互, 实验, 排版, 用户体验设计, 设计师, A/B 测试, 用户界面 (UI) 设计, 交互设计, 网页设计与开发, 平面和视觉设计, 原型设计, 布局设计, 设计研究, 可用性测试, 设计元素和原则, 以人为本的设计
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
初级 · 专项课程 · 3-6 个月

您将获得的技能: Pre-Clinical Development, Drug Interaction, Clinical Trials, Pharmacology, Drug Development, Pharmaceuticals, Patient Safety, Clinical Research, Competitive Intelligence, Safety Standards, Laboratory Testing, Biochemical Assays, Medication Administration, Pharmacotherapy, Pharmaceutical Terminology, Safety Assurance, Biotechnology, Biochemistry, Laboratory Research, Chemistry
中级 · 专项课程 · 3-6 个月

CertNexus
您将获得的技能: Artificial Intelligence, AI Enablement, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Responsible AI, AI Security, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality
混合 · 课程 · 1-4 周