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客户服务课程

客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。


热门客户服务课程与认证


  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Generative Engine Optimization (GEO) Business Applications

    您将获得的技能: Content Marketing, Digital Media Strategy, AI Personalization, Marketing Analytics, Customer Insights, Market Intelligence, Ethical Standards And Conduct

    高级设置 · 课程 · 1-4 周

  • 状态:新
    新
    状态:预览
    预览
    U

    University of Maryland, College Park

    Cybersecurity: Overlooked Threats to Your Strategy

    您将获得的技能: Cyber Security Strategy, Cybersecurity, Threat Modeling, Threat Management, Cyber Risk, Cyber Attacks, Security Awareness, Cyber Security Policies, Computer Security, Malware Protection, Information Systems Security, Infrastructure Security, Public Safety and National Security, Human Factors (Security), Data Security, Risk Management

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    U

    University of Illinois Urbana-Champaign

    The Future of Healthcare and Emerging Trends

    您将获得的技能: Social Determinants Of Health, Community Health, Health Equity, Behavioral Economics, Health Administration, Consumer Behaviour, Business Modeling, Artificial Intelligence

    攻读学位

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    C

    Coursera

    Develop and Evaluate LLM Features Effectively

    您将获得的技能: User Acceptance Testing (UAT), Product Requirements, LLM Application, User Requirements Documents, Acceptance Testing, AI Product Strategy, Large Language Modeling, User Story, Functional Requirement, Functional Testing, Business Requirements, Scenario Testing, Requirements Analysis, Risk Management Framework, Key Performance Indicators (KPIs), Technical Communication

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:预览
    预览
    U

    University of California, Santa Cruz

    Agile Software Development with Python: TDD and BDD

    您将获得的技能: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    R

    Real Madrid Graduate School Universidad Europea

    Theoretical Bases of Health and Injury Management

    您将获得的技能: Kinesiology, Applied Machine Learning, Bayesian Network, Machine Learning, Data-Driven Decision-Making, Epidemiology, Load Balancing, Health Education, Data Integration, Systems Engineering, Psychological Evaluations

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费
    免费
    A

    Amazon Web Services

    AWS AI Practitioner Power Hour

    您将获得的技能: Amazon Bedrock, Responsible AI, Generative AI, AI Security, Artificial Intelligence, Large Language Modeling, Amazon Web Services, Embeddings, Retrieval-Augmented Generation, Image Analysis

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Boost Personal Productivity

    您将获得的技能: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication

    4.6
    评分, 4.6 星,最高 5 星
    ·
    1633 条评论

    中级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    LearnKartS

    Cloud Security Foundations

    您将获得的技能: Cloud Computing Architecture, Identity and Access Management, Cloud Infrastructure, AWS Identity and Access Management (IAM), Virtual Machines, Cloud Security, Virtualization, Cloud Computing, Cloud Deployment, Cloud Platforms, Authorization (Computing), Cloud Services, Role-Based Access Control (RBAC), User Provisioning, Threat Management, Authentications, Multi-Factor Authentication, Threat Detection, Scalability, Continuous Monitoring

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    EDUCBA

    Splunk Analytics & Visualization: From Data to Insights

    您将获得的技能: Splunk, Lightweight Directory Access Protocols, System Monitoring, Scripting, Dashboard, Business Intelligence, Scatter Plots, Pivot Tables And Charts, Servers, Data Visualization Software, Data-Driven Decision-Making, Software Installation, Role-Based Access Control (RBAC), Data Analysis Expressions (DAX), Data Pipelines, Authentications, Unstructured Data, Data Visualization, Windows Servers, Network Troubleshooting

    初级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    LearnQuest

    Deployment and Impact of AI Agents

    您将获得的技能: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    P

    Packt

    Google Cloud Digital Leader Certification Guide

    您将获得的技能: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning

    初级 · 课程 · 1-3 个月

与 customer service 相关的搜索

customer service fundamentals
customer service essentials: 20 skills for happy clients
customer service with python: build a chatbot using chatgpt
customer service in the age of generative ai
retail customer service
call center customer service
introduction to customer service
خدمة العملاء | customer service
1…535455…362

总之,以下是 10 最受欢迎的 customer service 课程

  • Generative Engine Optimization (GEO) Business Applications: Edureka
  • Cybersecurity: Overlooked Threats to Your Strategy: University of Maryland, College Park
  • The Future of Healthcare and Emerging Trends: University of Illinois Urbana-Champaign
  • Develop and Evaluate LLM Features Effectively: Coursera
  • Agile Software Development with Python: TDD and BDD: University of California, Santa Cruz
  • Theoretical Bases of Health and Injury Management : Real Madrid Graduate School Universidad Europea
  • AWS AI Practitioner Power Hour: Amazon Web Services
  • Boost Personal Productivity: Coursera
  • Cloud Security Foundations: LearnKartS
  • Splunk Analytics & Visualization: From Data to Insights: EDUCBA

您可以在 Marketing 中学到的技能

市场(经济学) (28)
社交媒体 (15)
营销战略 (14)
分析 (13)
品牌 (13)
数字营销 (13)
营销分析 (11)
计划 (11)
广告 (9)
建模 (9)
社交媒体营销 (9)
品牌管理 (7)

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338 课程
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70 课程
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