
您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Email Automation, Search Engine Optimization, E-Commerce, Order Management, Product Improvement, Real Time Data, User Feedback, Payment Processing and Collection, Promotional Strategies
高级设置 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 时间管理, 收银机操作, 追加销售, 呼叫中心经验, 降级技巧, 客户咨询, 解决客户投诉, 解决问题, 团队合作, 问候客户, 积极倾听, 建立客户关系, 同理心, 交叉销售, 冲突管理, 客户服务, 零售销售, 事务处理, 零售店运营
初级 · 专业证书 · 3-6 个月
Rutgers the State University of New Jersey
您将获得的技能: Manufacturing and Production, Manufacturing Processes, Product Testing, Regulatory Compliance, Regulatory Affairs, Personal Care, Product Development, Laboratory Testing, Materials science, Workforce Development, New Product Development, Packaging and Labeling, Quality Control, Entrepreneurship, Consumer Behaviour, Chemistry, Business, Innovation
初级 · 课程 · 1-3 个月

您将获得的技能: 3D Modeling, Simulations, Aesthetics
中级 · 课程 · 3-6 个月

University of Pennsylvania
您将获得的技能: 电子商务, 数字化转型, 人力资源管理与规划, 员工参与, 营销策略, 留住员工, 客户洞察, 劳动力发展, 供应链, 品牌战略, 人力资本, 绩效管理, 人力资源, 供应链管理, 零售店运营, 员工培训, 人才管理, 分析, 组织战略, 客户体验战略(CX)
初级 · 专项课程 · 1-3 个月

Voxy
您将获得的技能: 沟通, 英语, 口头表达, 产品知识, 语法, 电话技能, 商务写作, 口语理解, 语言学习, 零售销售, 客户咨询, 解决客户投诉, 语言交流技能, 词汇, 客户服务, 写作
混合 · 课程 · 1-3 个月

IBM
您将获得的技能: 项目管理, 跨职能合作, 产品开发, 价值主张, 产品生命周期管理, 产品战略, 产品管理, 市场调查, 利益相关者管理, 商业敏锐度, 投资组合管理
初级 · 课程 · 1-3 个月

您将获得的技能: Product Management, Product Lifecycle Management, Technical Product Management, Product Marketing, Product Strategy, Product Improvement, Profit and Loss (P&L) Management, Financial Analysis, Stakeholder Management, Product Development, People Management, Leadership Studies, Leadership and Management, Stakeholder Engagement, Cost Benefit Analysis, Go To Market Strategy, Performance Metric, Sales Strategy, Market Research, Advertising
中级 · 课程 · 1-3 个月

您将获得的技能: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, AI Product Strategy, Product Improvement, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Change Management, Competitive Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management
中级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Capital Markets, Financial Systems, Financial Market, Financial Regulation, Financial Policy, Financial Trading, Market Data, Investments, Banking, Financial Services, Economics
初级 · 课程 · 1-4 周