客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: LangChain, Prompt Engineering, LLM Application, AI Workflows, Generative AI Agents, Front-End Web Development, Context Management, Data Integration, Application Deployment
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon CloudWatch, Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Cloud Infrastructure, Data Migration, Cloud Management, MySQL, Virtual Private Networks (VPN), Virtual Networking, Cloud Security, Database Management, Systems Administration, Network Security, Resource Management, Performance Analysis
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Prompt Engineering, Google Gemini, Generative AI Agents, Responsible AI, Retrieval-Augmented Generation, Generative AI, Google Workspace, AI Enablement, Google Cloud Platform, Gemini, Tool Calling, AI Product Strategy, AI Security, AI Orchestration, Productivity Software, LLM Application, AI Workflows, Cloud Computing, Artificial Intelligence, Collaboration
初级 · 专项课程 · 3-6 个月

Google Cloud
您将获得的技能: Prompt Engineering, Responsible AI, Google Gemini, Generative AI Agents, AI Security, Generative AI, Gemini, Google Workspace, Google Cloud Platform, Large Language Modeling, AI Workflows, AI Product Strategy, Tool Calling, AI Enablement, Unstructured Data, Cloud Management, LLM Application, Cloud Computing, Artificial Intelligence, Collaboration
初级 · 专项课程 · 3-6 个月

Amazon Web Services
您将获得的技能: Amazon Bedrock, Responsible AI, Generative AI, AI Security, Artificial Intelligence, Large Language Modeling, Amazon Web Services, Embeddings, Retrieval-Augmented Generation, Image Analysis
初级 · 课程 · 1-3 个月

Cisco Learning and Certifications
您将获得的技能: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
初级 · 专项课程 · 3-6 个月

您将获得的技能: Bootstrap (Front-End Framework), Web Applications, Web Development Tools, Microsoft Azure, Authentications, Authorization (Computing)
中级 · 课程 · 1-3 个月

您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability
中级 · 课程 · 1-3 个月

您将获得的技能: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Controls, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Scope Management, Change Control, Waterfall Methodology, Lean Methodologies, Prioritization
中级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment
高级设置 · 课程 · 1-4 周

您将获得的技能: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
中级 · 专项课程 · 3-6 个月

您将获得的技能: Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, Apache Hadoop, Analytics, Social Media, Data Processing, Social Media Content, Data Management, Data Analysis, Data Integration, Data Transformation
混合 · 课程 · 1-4 周