客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Google Cloud
您将获得的技能: Google Gemini, Authorization (Computing), AI Workflows, Application Deployment, Google Cloud Platform, Enterprise Security, Data Security, Large Language Modeling, Cloud Security, Data Integration, Business Analytics
初级 · 课程 · 1-3 个月

Copenhagen Business School
您将获得的技能: 创新, 支付系统, 业务转型, 金融科技, 财务条例, 金融监管, 金融服务, 技术战略, 银行业, 分析, 移动银行, 企业战略, 案例研究, 竞争分析, 数字化转型, 银行服务, 商业技术, 金融市场, 商业分析, 国际金融
初级 · 专项课程 · 3-6 个月
University of Illinois Urbana-Champaign
您将获得的技能: 成本效益分析, 供应与需求, 资源分配, 经济学, 消费者行为, 行为经济学, 批判性思维, 社会经济学, 市场动态, 决策
初级 · 课程 · 1-4 周

您将获得的技能: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization
中级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 客户体验战略(CX), 数据伦理, 营销策略与技巧, 新兴技术, 营销分析, 个性化服务, 营销渠道, 战略传播, 数据驱动的决策制定, 数字化营销, 增强现实, 人工智能, 消费者行为, 数字媒体战略, 社交媒体, 整合营销传播, 营销传播
攻读学位
初级 · 课程 · 1-4 周
您将获得的技能: AI Security, Threat Modeling, MITRE ATT&CK Framework, Application Security, Security Engineering, Security Controls, Responsible AI, MLOps (Machine Learning Operations), Cybersecurity, Model Deployment, Data Security, Threat Detection, Artificial Intelligence and Machine Learning (AI/ML), Vulnerability Assessments, Application Lifecycle Management
中级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Telecommunications, User Provisioning, Collaborative Software, Cloud Solutions, Virtual Teams, Enterprise Application Management, Cloud Management, Registration, Inbound Calls, Network Troubleshooting, Azure Active Directory, Systems Integration, Outbound Calls, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Retrieval-Augmented Generation, AI Product Strategy, Independent Thinking, Productivity Software, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Business Communication, Emotional Intelligence, Productivity, Operational Efficiency, Administration, Business Operations, Planning, Project Planning, Business Planning, Project Management, Business Administration, Business
初级 · 专项课程 · 1-3 个月

Universidad de los Andes
您将获得的技能: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations
初级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 创新, 付款处理, 环境、社会和公司治理(ESG), 技术战略, 金融科技, 财富管理, 创业融资, 信用卡/借记卡处理, 金融服务, 消费者行为, 财务条例, 投资, 资产管理
初级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: 云托管, 图像质量, 网页设计, 网页设计与开发, 前端网络开发, 超文本标记语言(HTML), GitHub, 网页内容, 网络服务器, 网络开发, 版本控制, 语义网, 层叠样式表(CSS), Git(版本控制系统), Html 和 Css
初级 · 课程 · 1-4 周

您将获得的技能: Amazon Bedrock, Model Evaluation, Data Preprocessing
初级 · 课程 · 1-3 个月