客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

Tecnológico de Monterrey
您将获得的技能: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Data Pipelines, Data Sharing, Extract, Transform, Load, Apache Airflow, Data Migration, Data Processing, Data Warehousing, Data Integration, Google Cloud Platform, Metadata Management, Cloud Storage, Big Data, Automation, SQL
初级 · 课程 · 1-3 个月

您将获得的技能: Mockups, Visualization (Computer Graphics), Diagram Design, Wireframing, Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, Data Sharing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: jQuery, Javascript and jQuery, Animations, Debugging, UI Components, Event-Driven Programming, Responsive Web Design, Web Applications, Interactive Design, HTML and CSS, Data Validation
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation
中级 · 课程 · 1-4 周
您将获得的技能: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, Email Automation, Workflow Management, Customer Relationship Management (CRM) Software, HubSpot CRM, Predictive Modeling, Automation
中级 · 课程 · 1-4 周

您将获得的技能: Hypertext Markup Language (HTML), HTML and CSS, Interactive Design, User Interface (UI), Web Design and Development, Frontend Performance, Web Applications, Web Content, Application Programming Interface (API), Real Time Data, Web Content Accessibility Guidelines, Semantic Web, Browser Compatibility, Data Storage, Data Validation
混合 · 课程 · 1-4 周

您将获得的技能: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management
中级 · 课程 · 1-3 个月

您将获得的技能: Algorithms, Pseudocode, Javascript, Data Structures, Computational Thinking, Performance Tuning, Computer Programming, Solution Design, Object Oriented Programming (OOP), Debugging
中级 · 课程 · 1-4 周
您将获得的技能: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Cloud Security, Role-Based Access Control (RBAC), Secure Coding, Application Security, Service Management, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking
中级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Security Controls, System Monitoring, Azure DevOps, Integration Testing, Command-Line Interface, Key Management, JSON, Software Versioning
初级 · 课程 · 1-3 个月

您将获得的技能: Unity Engine, Event-Driven Programming, C# (Programming Language), Game Design, User Interface (UI), Video Game Development, User Interface (UI) Design, Virtual Environment, Scripting
混合 · 课程 · 1-4 周