问题解决课程可以帮助你学习批判性思维、解析推理、创造性头脑风暴和决策策略。您可以掌握识别根本原因、评估解决方案和实施有效行动计划的技能。许多课程都会介绍流程图、思维导图软件和数据分析技术等工具,帮助您将问题可视化并跟踪进度。

Coursera
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Root Cause Analysis, Solution Selling, Problem Solving, Consultative Approaches, Collaboration, Project Risk Management, Discussion Facilitation, Risk Management, Stakeholder Engagement, Design Thinking, Client Support, Goal Setting, Key Performance Indicators (KPIs), Project Documentation
中级 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: Decision Making, Public Speaking, Problem Solving, Positivity, Lecturing, Presentations, Storytelling, Optimism, Communication, Strategic Decision-Making, Verbal Communication Skills, Complex Problem Solving, Critical Thinking and Problem Solving, Communication Strategies, Creative Problem-Solving, Empowerment, Brainstorming, Growth Mindedness, Root Cause Analysis, Independent Thinking
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Root Cause Analysis, Problem Management, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Process Flow Diagrams, Discussion Facilitation, Project Management Software, Performance Measurement
初级 · 课程 · 1-4 周

University of Colorado Boulder
中级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
中级 · 课程 · 1-3 个月

Coursera
中级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Social Skills, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Relationship Building, Business Ethics, Professionalism, Leadership Development, Communication, Ethical Standards And Conduct, Interpersonal Communications, Empathy, Business Leadership, Initiative and Leadership
初级 · 专项课程 · 3-6 个月
University of Leeds
您将获得的技能: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
初级 · 课程 · 1-4 周

您将获得的技能: Algorithms, Pseudocode, Javascript, Data Structures, Computational Thinking, Performance Tuning, Computer Programming, Solution Design, Object Oriented Programming (OOP), Debugging
中级 · 课程 · 1-4 周

Arizona State University
您将获得的技能: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Mediation, Creative Problem-Solving, Personal Integrity, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making
初级 · 课程 · 1-4 周