
Salesforce
您将获得的技能: 数据驱动的决策制定, Salesforce, 客户关系管理 (CRM) 软件, 业务报告, 销售流程, 销售业务, 客户支持, 销售管理, 客户成功管理, 数据可视化, 销售策略, 仪表板, 客户服务
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: AI Personalization, Data Integration, Google Cloud Platform, MLOps (Machine Learning Operations), Data Modeling, Continuous Monitoring, Data Quality, System Monitoring, Real Time Data, Enterprise Architecture, Application Programming Interface (API)
高级设置 · 课程 · 1-3 个月

您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
初级 · 指导项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: 需求评估, 产品开发, 技术解决方案, 分析, 市场调查, 产品管理, 数据收集, 定量研究, 创新, 消费者行为, 设计思维, 客户洞察, 新产品开发, 预测, 市场分析, 目标市场
混合 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

SAP
您将获得的技能: 解决方案设计, 需求征询, 过程分析, 客户参与, 项目管理, 技术咨询, 协商方法, SAP 应用软件, 商业分析, 利益攸关方沟通, 客户洞察, 利益相关者的参与
初级 · 课程 · 1-3 个月

University of California, Irvine
您将获得的技能: 客户获取管理, 潜在客户开发, 搜索引擎优化, 营销策略, 目标受众, 点击付费广告, 营销, 数字广告, 关键词研究, 网页内容, 留住客户, 数字化营销, 搜索引擎营销, 网络分析和 SEO
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

您将获得的技能: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation
初级 · 指导项目 · 不超过 2 小时