客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Google Gemini, Data Storage, Data Store, Data Access, AI Enablement, Enterprise Application Management, OAuth, Identity and Access Management, Data Integration, AWS Identity and Access Management (IAM), Application Programming Interface (API)
初级 · 课程 · 1-4 周

您将获得的技能: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
中级 · 专项课程 · 3-6 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems
初级 · 课程 · 1-4 周

您将获得的技能: Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, Data Lakes, PySpark, Apache Spark, Data Quality, Data Governance, Analytics
中级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Cloud Computing Architecture, Identity and Access Management, Cloud Infrastructure, AWS Identity and Access Management (IAM), Virtual Machines, Cloud Security, Virtualization, Cloud Computing, Cloud Deployment, Cloud Platforms, Authorization (Computing), Cloud Services, Role-Based Access Control (RBAC), User Provisioning, Threat Management, Authentications, Multi-Factor Authentication, Threat Detection, Scalability, Continuous Monitoring
初级 · 课程 · 1-4 周

您将获得的技能: SAP Analytics Cloud, Data Access, Data Modeling, Real Time Data, Stored Procedure, Data Warehousing, Database Development, Data Security, Data Integration, SAP Applications, SQL, Predictive Analytics, Business Reporting, Scripting
中级 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Microsoft Azure, Development Testing, Application Deployment, LLM Application, Multimodal Prompts, Artificial Intelligence, Test Case, Agentic systems, Retrieval-Augmented Generation, Application Programming Interface (API), Natural Language Processing, Technical Documentation
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Promotional Materials, Event Management, Design Strategies, Logo Design, Email Marketing, Social Media Campaigns, Branding, Drive Engagement, Experience Design, Graphic and Visual Design, Typography, Color Theory
初级 · 课程 · 1-4 周

您将获得的技能: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Governance, Development Environment, Microsoft PowerPoint, Data Integration, Software Development, Microsoft Outlook, Data Validation
中级 · 课程 · 3-6 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Data Presentation, Matplotlib, Data Synthesis, Probability Distribution, Data Processing, Data Integration, Data Literacy, Performance Analysis, Exploratory Data Analysis, Statistical Analysis, Probability, Applied Machine Learning, Analysis, Image Analysis, Descriptive Analytics, AI Enablement, Business Analytics, Statistical Methods, Data Collection, Machine Learning
初级 · 专项课程 · 3-6 个月

您将获得的技能: Agile Project Management, Agile Methodology, Backlogs, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Project Management, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization
初级 · 课程 · 1-4 周

您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability
中级 · 课程 · 1-3 个月