客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Automatic Data Processing, Inc. (ADP)
您将获得的技能: 沟通策略, 工资单, 道德标准与行为, 合规管理, 薪资管理, 薪酬管理, 持续改进流程, 客户服务, 人力资源信息系统(HRIS), 员工参与, 薪资处理
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 成本效益分析, 市场动态, 资源分配, 供应与需求, 经济学, 消费者行为, 政策分析, 税收, 市场分析, 决策
混合 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Scope Management, Project Scoping, Leadership and Management, Project Management Institute (PMI) Methodology, Project Management, Meeting Facilitation, Team Leadership, Resource Management, Project Management Life Cycle, Leadership, Project Portfolio Management, Team Building, Scheduling, Project Planning, Ethical Standards And Conduct, Project Risk Management, Work Breakdown Structure, Stakeholder Management
初级 · 课程 · 1-4 周
Google Cloud
您将获得的技能: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Group Policy, Technical Support
初级 · 专业证书 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 电子邮件营销, 营销活动经理, 关键绩效指标 (KPI), 网络分析和 SEO, 数字化营销, 营销策略, 在线广告, 性能分析, 消费者行为, 数据收集, 搜索引擎优化, 广告活动, 客户分析, 关键词研究, 网页内容, 营销分析
初级 · 课程 · 1-3 个月

您将获得的技能: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, Design Thinking, User Flows, Design Research, Front-End Web Development, User Interface (UI), Mockups, User Centered Design, UI Components, Software Design Documents, UI/UX Strategy, Interaction Design
中级 · 专项课程 · 3-6 个月

您将获得的技能: Data Architecture, Data Infrastructure, Distributed Computing, Data Modeling, Scalability, Data Management, Data Strategy, Microservices, Solution Architecture, Data Governance, Software Architecture, Semantic Web, Data Integration, Information Architecture, CI/CD, Software Design, Maintainability, Enterprise Architecture, Data Analysis, Generative AI
中级 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: Self-Awareness, Personal Attributes, Personal Development, Research, Student-Centred Learning, Lifelong Learning, Goal Setting, Decision Making
初级 · 课程 · 1-4 周

Universidad de los Andes
您将获得的技能: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations
初级 · 课程 · 1-3 个月

您将获得的技能: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design
初级 · 专业证书 · 3-6 个月

Google Cloud
您将获得的技能: Google Gemini, Data Security, Google Cloud Platform, Enterprise Architecture, Generative AI Agents, Application Deployment, AI Enablement, Solution Architecture, Enterprise Security, Large Language Modeling, Data Integration, Text Mining
初级 · 课程 · 1-3 个月

Keller Williams
您将获得的技能: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Database Management, Customer Acquisition Management, Sales Management, Client Services, Real Estate Transactions, Organizational Skills, Sales Prospecting, Sales Presentation, Contract Negotiation, Interpersonal Communications, Goal Setting
初级 · 专业证书 · 3-6 个月