客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Stakeholder Engagement, Communication Planning, Stakeholder Communications, User Story, Project Coordination, Requirements Analysis, Milestones (Project Management), Project Management Software, Business Analysis, Kanban Principles, Waterfall Methodology, Risk Management, Communication, Product Lifecycle Management, Prioritization
初级 · 课程 · 1-4 周

您将获得的技能: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Network Monitoring, Data Pipelines, Generative AI Agents, Generative AI, Wireless Networks, Artificial Intelligence, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
初级 · 课程 · 1-4 周

O.P. Jindal Global University
您将获得的技能: Cognitive flexibility, Hospice, Mental Health Diseases and Disorders, Mental Health, Prenatal Care, Critical Thinking
攻读学位
初级 · 课程 · 3-6 个月

Coursera
您将获得的技能: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments
初级 · 指导项目 · 不超过 2 小时
University of Alberta
您将获得的技能: 积压工作, 用户需求文件, 用户故事, 验收测试, 需求征询, 客户服务, 功能要求, 需求分析, 业务要求, 优先次序, 变更控制, 系统要求, 需求管理, 范围管理, 敏捷软件开发, 产品要求
混合 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Compliance Training, Business Modeling, IBM Cloud, Cloud Computing Architecture, Strategic Leadership, Data Strategy, Brainstorming, Return On Investment, LLM Application
中级 · 专项课程 · 1-3 个月

您将获得的技能: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
中级 · 课程 · 1-4 周

Microsoft
您将获得的技能: 数据清理, 数据存储, 数据质量, Power BI, 数据整合, 数据转换, 数据完整性, 数据导入/导出, Data Validation, 数据操作, 数据存储技术, 数据分析, 摘录
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 促进讨论, 用户故事, Agile 方法论, 软件开发, 创新, 产品开发, 以用户为中心的设计, 角色开发, 产品设计, 产品管理, 设计思维, 敏捷产品开发, 敏捷软件开发, 用户研究
初级 · 课程 · 1-4 周

您将获得的技能: OpenAI API, Generative Model Architectures, Hugging Face, Programming Principles, Computer Programming, Software Installation
中级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: 目标市场, 客户分析, 企业战略, 业务建模, 客户洞察, 面试技巧, 用户关系管理, 创新, 创业, 价值主张, 产品开发, 业务规划, 金融建模
初级 · 课程 · 1-4 周