
Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
初级 · 课程 · 1-4 周

IESE Business School
您将获得的技能: 运行效率, 运营管理, 工艺优化, 运行分析, 决策, 业务过程, 服务管理, 质量改进, 客户服务, 精益方法, 可持续商业, 劳动力管理, 能力管理, 员工管理, 服务设计, 案例研究, 流程图
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 电子商务, 客户服务, 销售点, 专业精神, 事务处理, 收银机操作, 客户咨询, 建立客户关系, 零售销售, 数据输入, 团队合作, 订单管理系统, 时间管理, 问候客户, 付款处理和收款, 零售店运营, 社交媒体
初级 · 课程 · 1-3 个月
Cisco Learning and Certifications
您将获得的技能: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
初级 · 专项课程 · 3-6 个月

Starweaver
您将获得的技能: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation
中级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Exercise Science, AI Personalization, Kinesiology, Decision Support Systems, Predictive Modeling, Health Technology, Biomedical Engineering, Machine Learning, Biomedical Technology
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 积极倾听, 客户服务, 降级技巧, 收银机操作, 根源分析, 事务处理, 冲突管理, 解决问题, 时间管理, 同理心, 非语言交流, 零售店运营, 解决客户投诉
初级 · 课程 · 1-4 周

École Nationale des Ponts et Chaussées
您将获得的技能: 精益生产, 竞争情报, 运行效率, 制造 Operator, 商业技术, 精益方法, 质量控制, 尽量减少废物, 业务转型, 过程分析, 流程改进, 改善服务, 持续改进流程, 价值评估工程
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: 基础设施即服务(IaaS), 应用程序部署, 虚拟化和 Virtual Machine, 云安全, 云基础设施, 身份和访问管理, Networking 路由器, 网络架构, 可扩展性, Network Security, 微软 Azure, 安全信息与事件管理(SIEM), Kubernetes, 负载平衡, 云服务, 云计算, Virtual Machine, Operating System 管理
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 技术支持, 问题跟踪, 身份和访问管理, 最终用户培训和支持, 数据清理, 事件管理, 云服务, Google 云端平台, 服务水平, 技术交流, 产品支持
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Cyber Attacks, Security Management, Cyber Security Policies, Intrusion Detection and Prevention, Threat Detection, Disaster Recovery, Cybersecurity, Cyber Risk, Cyber Security Assessment, Crisis Management, Threat Management, Business Continuity, Safety and Security, Security Software, Strategic Communication, Regulation and Legal Compliance
初级 · 课程 · 1-3 个月