餐厅管理课程可以帮助您学习卓越的客户服务、库存控制、员工培训和财务管理。您可以掌握菜单规划、成本分析和有效营销策略方面的技能。许多课程都会介绍一些工具,如销售点系统、日程安排软件和库存管理应用程序,这些都有助于简化操作和提升用餐体验。
University of Illinois Urbana-Champaign
您将获得的技能: 商业道德, 领导能力, 决策, 道德标准与行为, 变革管理, 人员管理, 企业领导力, 文化转型, 战略领导力, 人员分析, 文化, 组织变革, 战略思考, 领导与管理, 影响, 战略决策, 组织领导力, 企业管理, 组织发展
攻读学位
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Property Management Systems, Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Asset Management, Operational Performance Management, Operational Efficiency, Innovation, Technology Strategies
初级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: Food and Beverage, Food Services, Hospitality and Food Services, Customer experience strategy (CX), Operational Excellence, Restaurant Management, Business Management, Global Marketing, Product Marketing, Professional Networking, Consumer Behaviour, Value Propositions, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, Branding, Market Opportunities, Marketing
混合 · 课程 · 1-3 个月

Starweaver
您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Cost Management, Financial Statements, Hotel And Restaurant Management, Capital Budgeting, Hospitality, Hotel Operations, Financial Analysis, Hotels and Accommodations, Performance Measurement, Hospitality and Food Services, Financial Management, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
初级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Climate Change Programs, Cultural Responsiveness, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Sustainable Systems, Environmental Issue, Hotel Operations, Food Services, Culture
初级 · 课程 · 1-4 周

University of London
您将获得的技能: 沟通策略, 领导能力, 团队建设, 团队激励, 变革管理, 口头表达, 团队管理, 人员管理, 企业领导力, 利益相关者的参与, 利益相关者管理, 员工参与, 语言交流技能, 团队领导, 团队绩效管理, 组织变革, 交流, 人际沟通, 领导与管理, 企业管理
混合 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
初级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: 设定目标, 提高绩效, 绩效管理, 绩效衡量, 人员管理, 绩效考核, 员工参与, 性能审查, 员工绩效管理, 文化, 人力资源管理与规划, 建设性反馈, 管理培训与发展
混合 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 沟通策略, 问候客户, 酒店管理, 办公室行政, 酒店与餐厅管理, 宾客关系, 酒店运营, 酒店和住宿, 收入管理, 接待服务, 办公程序, 语言交流技能, 客户服务, 前台办公室, 向上销售, 运行效率, 电话技能, 行政支持和文书工作, 人际沟通
初级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Leadership Development, Business Leadership, Organizational Strategy, Decision Making, Business Management, Leadership and Management, Strategic Leadership, Leadership, Strategic Decision-Making, Agile Project Management, Team Leadership, Business Planning, Constructive Feedback, Goal Setting, Business Strategy, Continuous Improvement Process, Ideation, Digital Transformation
初级 · 课程 · 1-4 周

University of London
您将获得的技能: 设定目标, 领导能力, 业务转型, 协调, 人员管理, 文化转型, 创新, 个人发展, 领导力研究, 业务建模, 组织变革, 员工参与, 专业发展, 管理培训与发展, 领导与管理, 主动性和领导力, 业务管理, 企业管理, 组织发展
混合 · 课程 · 1-3 个月

O.P. Jindal Global University
您将获得的技能: Organizational Structure, Leadership and Management, Human Resource Strategy, Business Ethics, Business Management, Human Resource Management, Business Planning, Leadership Studies, Human Resources Management and Planning, Policy Development, Strategic Planning, Staff Management, Management Training And Development, Organizational Leadership, Administration, Human Capital, Operations Management, Business Administration, People Management, Critical Thinking
初级 · 课程 · 1-3 个月