University of Pennsylvania
您将获得的技能: 品牌战略, 营销分析, 客户体验战略(CX), 进入市场战略, 打造品牌, 战略营销, 客户洞察, 营销策略与技巧, 消费者行为, 目标市场, 营销, 营销传播
混合 · 课程 · 1-3 个月

Simplilearn
您将获得的技能: Business Marketing, B2B Sales, Lead Generation, Marketing Strategies, Marketing Effectiveness, Target Market, Account Management, Email Marketing, Strategic Marketing, Content Marketing, Marketing Channel, Pay Per Click Advertising, Sales Development, LinkedIn, Marketing Analytics, Content Creation, Advertising
初级 · 课程 · 1-4 周

您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
初级 · 课程 · 1-4 周

您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 商业策略, 产品开发, 客户体验战略(CX), 市场调查, 设计思维, 用户关系管理, 用户反馈, 客户洞察, 客户分析, 新产品开发, 消费者行为, 创新, 服务设计, 案例研究
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: 沟通策略, 系统思考, 利益攸关方沟通, 业务系统分析, 利益相关者分析, 道德标准与行为
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 企业战略, 品牌战略, 市场趋势, 竞争分析, 客户体验战略(CX), 电子商务, 客户洞察, 品牌忠诚度, 消费者行为, 创新, 营销策略, 零售店运营, 全球营销, 商品展示
初级 · 课程 · 1-4 周
IE Business School
您将获得的技能: 品牌战略, 打造品牌, 客户体验战略(CX), 管理团队, 整合营销传播, 改善客户体验, 商业道德, 消费者行为, 客户洞察, 用户体验, 员工参与, 品牌管理, 行为经济学, 跨职能合作
中级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
初级 · 课程 · 1-4 周