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  • Crm

客户关系管理课程

客户关系管理课程可以帮助您学习客户细分、销售管道管理、数据分析和有效的沟通策略。您还可以掌握建立关系、留住客户的技巧,以及利用反馈来提高服务质量的技能。许多课程都会介绍 Salesforce、HubSpot 和 Zoho 等工具,展示如何使用这些平台跟踪客户互动、自动营销和分析销售业绩。


热门 CRM 课程和认证


  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Salesforce Starter Kit

    您将获得的技能: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, Responsible AI, Web Services, Business Reporting, Data Ethics, Artificial Intelligence, Application Programming Interface (API), Artificial Intelligence and Machine Learning (AI/ML), Security Controls, Customer Data Management, Analytics, Restful API, Sales Process, Data Security

    高级设置 · 专项课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    EDUCBA

    Customer Relationship Management with Case Study

    您将获得的技能: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    P

    Packt

    End-to-End ASP.NET Core - PostgreSQL Data Stores & Azure Services

    您将获得的技能: ASP.NET, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, Database Development, Data Migration, Development Environment, Authentications

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Generative AI for Customer Experience Optimization

    您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    P

    Packt

    Web Development Foundations

    您将获得的技能: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Design, Hypertext Markup Language (HTML), Web Development, Debugging, Web Applications, No-Code Development, Front-End Web Development, Development Environment

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    L

    LearnQuest

    Advanced Techniques for Strategic Account Management

    您将获得的技能: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Relationship Management, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    LearnQuest

    Technology, Influence & Sustained Success in Modern Sales

    您将获得的技能: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    V

    Vanderbilt University

    Agentic AI and AI Agents: A Primer for Leaders

    您将获得的技能: Generative AI Agents, Workflow Management, Agentic systems, Artificial Intelligence, Business Process Automation, Generative AI, AI Product Strategy, Automation, Prompt Engineering, Technology Strategies, Decision Support Systems, Emerging Technologies, Responsible AI

    4.7
    评分, 4.7 星,最高 5 星
    ·
    1035 条评论

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:预览
    预览
    V

    Vanderbilt University

    Model Context Protocol for Leaders: Generative AI Agents

    您将获得的技能: Generative AI Agents, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Tool Calling, Anthropic Claude, ChatGPT, Automation, Leadership, Responsible AI, Marketing Automation, Business Solutions, Solution Design, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, Technology Strategies, IT Automation

    4.3
    评分, 4.3 星,最高 5 星
    ·
    21 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    S

    Salesforce

    Resumen de ventas y CRM

    您将获得的技能: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    F

    Fundação Instituto de Administração

    Fundamentos de IA Aplicados ao CRM

    您将获得的技能: Predictive Analytics, Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Applied Machine Learning, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    How to Generate and Maintain a Healthy Sales Pipeline

    您将获得的技能: Sales Pipelines, Customer Retention, Sales Prospecting, Sales Process, Lead Generation, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Selling Techniques, Customer Acquisition Management

    4.7
    评分, 4.7 星,最高 5 星
    ·
    34 条评论

    初级 · 课程 · 1-4 周

与 crm 相关的搜索

crm strategies: analyze, design & implement
crm: analyze, apply & optimize customer success
crm, dados e o futuro centrado no cliente
sales and crm overview
introduction to crm with hubspot
introducción a crm con hubspot
customer-centric crm strategy and management
resumen de ventas y crm
1…456…26

总之,以下是 10 最受欢迎的 crm 课程

  • Salesforce Starter Kit: Coursera
  • Customer Relationship Management with Case Study: EDUCBA
  • End-to-End ASP.NET Core - PostgreSQL Data Stores & Azure Services: Packt
  • Generative AI for Customer Experience Optimization: Edureka
  • Web Development Foundations: Packt
  • Advanced Techniques for Strategic Account Management: LearnQuest
  • Technology, Influence & Sustained Success in Modern Sales: LearnQuest
  • Agentic AI and AI Agents: A Primer for Leaders: Vanderbilt University
  • Model Context Protocol for Leaders: Generative AI Agents: Vanderbilt University
  • Resumen de ventas y CRM: Salesforce

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