您将获得的技能: 沟通, 服务台支持, 用户关系管理, 解决客户投诉, 客户参与, 改善客户体验, 批判性思维和解决问题, 技术支持与服务, 问候客户, 流程管理, 客户支持, 解决问题, 客户服务, 人际沟通, 同理心

您将获得的技能: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

您将获得的技能: 硬件架构, 电信, 亚马逊网络服务, 网络架构, 物联网, 云计算架构, 基础设施即服务（IaaS）, 云计算, 无线网络, Network Protocol（网络协议, 亚马逊弹性计算云 Computing, 新兴技术, 通用网络, 局域网

您将获得的技能: Design Thinking, Business Software, Information Systems, Cloud Computing, Business Systems, Business Technologies, Cloud Deployment, Cloud Security, Virtualization, Digital Transformation, Cloud Services, Management Information Systems, Product Design, Business Solutions, Information Technology, Cloud Infrastructure, Customer Insights, User Centered Design, Cybersecurity, Data Management

您将获得的技能: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Power Apps Component Framework, Business Intelligence, Business Process Automation, Application Development, Data Integration, Performance Analysis, Application Design, Automation, Data Security, Data Store, Business Process, Computing Platforms, Microsoft Teams, Data Analysis Software

您将获得的技能: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Planning And Design, Network Switches, System Requirements

您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

您将获得的技能: LLM 申请, Prompt Engineering, 大型语言模型, Google 双子座, 生成式人工智能

您将获得的技能: Environmental Management Systems, Environmental Policy, Corrective and Preventive Action (CAPA), Document Control, Environmental Regulations, Compliance Management, Sustainability Standards, Emergency Response, Risk Control, Compliance Auditing, Internal Auditing, Continuous Improvement Process, Performance Analysis, Employee Training, Resource Allocation

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

您将获得的技能: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis

您将获得的技能: 业务系统, 操作系统, 企业安全, 计算机结构, 计算机系统, 网络安全, 补丁管理, 云计算, 服务器, 计算机硬件, 安全意识, 数据存储, 生成式人工智能, 信息系统安全