客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Event Monitoring, Computer Networking, Network Architecture, Cloud Infrastructure, Network Troubleshooting, Network Performance Management, System Monitoring, Virtual Machines, Service Level, Data Sharing
中级 · 课程 · 1-3 个月

您将获得的技能: Load Balancing, Google Cloud Platform, Network Performance Management, Hybrid Cloud Computing, Proxy Servers, Scalability, TCP/IP, Servers, Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Private Cloud, Virtual Machines, VMware ESX Servers, Google Cloud Platform, Cloud Infrastructure, Hybrid Cloud Computing, Cloud Computing, Virtualization, Virtual Private Networks (VPN), Cloud Management, Cloud Storage, Firewall
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Cloud Platform, Cloud Applications, Infrastructure as Code (IaC), Application Deployment, Continuous Deployment, Platform As A Service (PaaS), Application Performance Management, Debugging, Development Environment, Containerization, Serverless Computing
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Generative AI, Customer Relationship Management, Google Cloud Platform, Business Workflow Analysis, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Analytics, Python Programming, Natural Language Processing
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, SQL, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Natural Language Processing
中级 · 课程 · 1-4 周

您将获得的技能: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Cloud Computing, General Networking, Network Infrastructure, Network Architecture, Wide Area Networks, Network Security, Scalability
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI Agents, Generative AI, AI Product Strategy, Prompt Engineering, Tool Calling, LLM Application, Google Cloud Platform, Organizational Strategy, Technology Strategies, Innovation, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Virtual Private Networks (VPN), Multi-Cloud, Hybrid Cloud Computing, Google Cloud Platform, Cloud Computing, Network Infrastructure, Wide Area Networks, Network Routing, Data Centers
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Private Cloud, VMware ESX Servers, Virtual Machines, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, System Configuration, General Networking, Cloud Management, Network Administration, Cloud Storage
中级 · 课程 · 1-3 个月

您将获得的技能: Role-Based Access Control (RBAC), Application Deployment, Content Management Systems, Development Environment, Package and Software Management, Application Programming Interface (API), Node.JS, Cloud-Based Integration, GitHub, System Configuration, User Interface (UI)
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Identity and Access Management, Cloud Computing, Cloud Management, Cloud Solutions, Google Cloud Platform, Cloud Infrastructure, Cloud Security, Application Deployment, Cloud Applications, Cloud Storage
中级 · 课程 · 1-3 个月