客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Cloud Deployment, DevOps, CI/CD, Application Deployment, Development Environment, Cloud Applications, Continuous Deployment, Version Control, Continuous Integration, Amazon Web Services, Git (Version Control System), Data Persistence, Database Development, Interactive Data Visualization, Application Programming Interface (API), Real Time Data
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Generative AI, Kubernetes, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud Storage, Cloud Services, Cloud Applications, Cloud Deployment, Data Storage, Public Cloud, Containerization, Application Development, Serverless Computing, Virtual Machines, Platform As A Service (PaaS), Virtual Networking
初级 · 课程 · 1-3 个月

您将获得的技能: Cloud Management, Cloud Solutions, Google Cloud Platform, Cost Management, Site Reliability Engineering, Cloud Computing, DevOps, Governance, Operational Excellence, Budget Management, Operational Efficiency, IT Infrastructure, Scalability, Sustainability Reporting, System Monitoring
初级 · 课程 · 1-3 个月

您将获得的技能: Kubernetes, Containerization, Google Cloud Platform, Cloud Infrastructure, Docker (Software), Application Deployment, Cloud Computing, Cloud Management, Cloud Deployment, YAML, Command-Line Interface
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI Agents, Prompt Engineering, Tool Calling, AI Enablement, LLM Application, Innovation, Agentic systems, Google Cloud Platform, Organizational Strategy, Customer experience improvement, Strategic Leadership
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Prompt Engineering, Responsible AI, Generative AI, AI Product Strategy, Artificial Intelligence, Google Cloud Platform, Service Improvement, Operational Efficiency
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Gemini, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies
初级 · 课程 · 1-4 周

Banco Interamericano de Desarrollo
您将获得的技能: Digital Transformation, User Centered Design, Data Integration, Human Resource Strategy, Project Design, Cybersecurity, Process Design, Data Management, Governance, Technology Strategies, Feasibility Studies, Program Evaluation, Interoperability
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Service Level, Application Performance Management, Google Cloud Platform, System Monitoring, Network Monitoring, Event Monitoring, Identity and Access Management, Performance Tuning, Continuous Monitoring, Real Time Data, Data Access, Query Languages
初级 · 课程 · 1-3 个月

您将获得的技能: Extract, Transform, Load, Data Pipelines, Data Integration, File Management, Scalability, Data Processing, Context Management, Java, Data Transformation, Maintainability
混合 · 课程 · 1-4 周

您将获得的技能: Data Pipelines, Data Sharing, Extract, Transform, Load, Apache Airflow, Data Migration, Data Processing, Data Warehousing, Data Integration, Google Cloud Platform, Metadata Management, Cloud Storage, Big Data, Automation, SQL
初级 · 课程 · 1-3 个月