
您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Excel 公式, Excel 宏, Data Validation, 微软Excel, 电子表格软件, 数据清理, Visual Basic(编程语言), 数据管理, 生产力软件, Microsoft Word, 数据导入/导出, 解决问题, 数据可视化, 数据共享
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Customer experience improvement, Salesforce, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Service, Business Solutions, Business Transformation
初级 · 课程 · 1-4 周

您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
初级 · 课程 · 1-4 周

Universidad Austral
您将获得的技能: Microsoft Excel, Spreadsheet Software, Excel Formulas, Data Analysis, Data Visualization, Data Entry, Productivity Software, Presentations, Data Management, Financial Analysis
初级 · 课程 · 1-3 个月

您将获得的技能: Key Performance Indicators (KPIs), Data Analysis, Performance Analysis, Account Strategy, Data-Driven Decision-Making, Financial Data, Productivity Software, Analytics, Administrative Support, Account Management, Sales Process, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Service, Client Services, AI Personalization, Customer experience improvement, Relationship Building, Customer Insights, Generative AI
高级设置 · 专业证书 · 3-6 个月

IBM
您将获得的技能: 仪表板, 网页抓取, 数据科学, 数据收集, Pandas(Python 软件包), Python 程序设计, 数据展示, 数据处理, Jupyter, 数据操作, 数据分析
中级 · 课程 · 1-4 周

您将获得的技能: Data Visualization, Microsoft PowerPoint, Data Storytelling, Microsoft Excel, Trend Analysis
中级 · 课程 · 3-6 个月

您将获得的技能: Data Cleansing, Rmarkdown, Data Storytelling, Data Presentation, Data Validation, Spreadsheet Software, Data Visualization, Data Ethics, Data Literacy, Tableau Software, Data Visualization Software, Data Analysis, R (Software), Ggplot2, Analytical Skills, Stakeholder Communications, Presentations, Data Quality, Data Collection, Data Processing
初级 · 专业证书 · 3-6 个月

您将获得的技能: Dashboard, Business Intelligence, Tableau Software, Business Reporting, Data Presentation, Data Visualization Software, Data Visualization, Stakeholder Communications, Interviewing Skills, LinkedIn, Presentations, Performance Improvement, Performance Analysis
高级设置 · 课程 · 1-3 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Data Presentation, Matplotlib, Analytics, Probability Distribution, Data Processing, Statistical Methods, Exploratory Data Analysis, Statistical Analysis, Probability, Data Cleansing, Computer Programming Tools, Data Collection, Performance Measurement, Python Programming, Technical Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Excel Formulas, Microsoft Excel, Spreadsheet Software, Pivot Tables And Charts, Statistical Analysis, Data Manipulation, Descriptive Statistics, Data Analysis, Data Cleansing, Data Presentation
中级 · 课程 · 1-3 个月