客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Pearson
您将获得的技能: AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, Cloud Hosting, Cloud Infrastructure, Cloud Computing, Virtual Networking, Authentications, Cloud Applications, Authorization (Computing), Virtual Private Networks (VPN), User Accounts, Network Security
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Linux Administration, Linux Servers, Virtual Networking, Infrastructure As A Service (IaaS)
中级 · 课程 · 1-4 周

您将获得的技能: Pinterest, Advertising Campaigns, Digital Advertising, Performance marketing, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Web Analytics, Report Writing, Marketing Analytics, Digital Marketing, Marketing Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding
中级 · 课程 · 1-4 周

您将获得的技能: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Infrastructure Security, Cybersecurity, Network Security, Cloud Computing, Google Cloud Platform, Authentications, Authorization (Computing), Data Governance, Encryption
初级 · 课程 · 1-3 个月

您将获得的技能: Microsoft Azure, Cloud Security, Data Security, Kubernetes, Security Controls, Hardening, Database Architecture and Administration, Identity and Access Management, Data Storage Technologies, Infrastructure Security, Data Storage, Role-Based Access Control (RBAC), System Configuration, Continuous Monitoring, Encryption, Key Management, Containerization, Data Governance
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management
中级 · 课程 · 1-4 周

您将获得的技能: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Service Oriented Architecture, API Testing, Verification And Validation, Process Design, API Design, Software Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Software Testing, Enterprise Architecture, Secure Coding, Middleware
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Security, Cloud Computing, User Provisioning, Data Security, Security Controls, Network Security, Identity and Access Management, Key Management, Encryption, Virtual Private Networks (VPN), Authorization (Computing), Firewall, CI/CD, Continuous Monitoring, Virtual Networking
初级 · 课程 · 1-3 个月

Pearson
您将获得的技能: CI/CD, Disaster Recovery, Infrastructure as Code (IaC), Business Continuity, Continuous Deployment, Cloud Computing, Continuous Integration, Version Control, Cloud Infrastructure, Automation, Data Storage Technologies, Configuration Management, Project Documentation
初级 · 课程 · 1-4 周

您将获得的技能: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management
混合 · 课程 · 1-4 周

Pearson
您将获得的技能: Amazon Web Services, Command-Line Interface, Cloud Infrastructure, Public Cloud, Cloud Computing, Application Deployment, Version Control
中级 · 课程 · 1-4 周