客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。
您将获得的技能: Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Data Integration, Digital Transformation, React.js, Frontend Performance, Business Process Automation, Web Development Tools, Automation, Process Optimization, Application Programming Interface (API), Data Transformation, Integration Testing, Development Testing
中级 · 课程 · 1-4 周

Goldman Sachs
您将获得的技能: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies
混合 · 课程 · 1-4 周

您将获得的技能: Simulation and Simulation Software, Simulations, Engineering Analysis, Computer-Aided Design, Pump Stations, Mechanical Design, Hydraulics, Cloud Computing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Business Marketing, Competitive Analysis, Value Propositions, Business Strategies, Go To Market Strategy, Market Opportunities, Market Research, Target Market, Customer Insights, Consumer Behaviour, Customer experience strategy (CX)
混合 · 课程 · 1-4 周

New York Institute of Finance
您将获得的技能: Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Financial Analysis, Technology Solutions
中级 · 课程 · 1-3 个月

您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Penetration Testing, Identity and Access Management, Vulnerability Assessments, Cloud Security, Amazon Elastic Compute Cloud, Cloud API, Exploitation techniques, Cyber Security Policies, Amazon S3, Scenario Testing, Command-Line Interface, Cloud Storage
中级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Global Marketing, International Relations, International Finance, Cultural Sensitivity, Business Risk Management, Market Dynamics, Economics, Business Strategy, Political Sciences, Supply Chain Management, Market Analysis, Brand Management
初级 · 课程 · 1-3 个月

Anmol Test Institution
您将获得的技能: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation
初级 · 指导项目 · 不超过 2 小时

Whizlabs
您将获得的技能: Amazon Web Services, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Cloud Computing Architecture, Cloud Infrastructure, Load Balancing, Network Routing, Hybrid Cloud Computing, Network Security, File Transfer Protocol (FTP), Data Migration
中级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development
初级 · 课程 · 1-4 周

您将获得的技能: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business
初级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access
初级 · 课程 · 1-3 个月