客户服务课程
客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能，这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具，它们有助于简化互动和改进服务交付。
热门客户服务课程与认证
状态：新状态：免费试用Board Infinity
您将获得的技能: Application Lifecycle Management, Microsoft Power Platform, Integration Testing, Application Development, Power Apps Component Framework, DevOps, Application Deployment, Database Design, Usability Testing, Development Testing, Scenario Testing, Solution Architecture, Simulations, User Interface (UI) Design
状态：新状态：预览Coursera
您将获得的技能: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy
状态：预览您将获得的技能: Cloud Infrastructure, Google Cloud Platform, Virtual Networking, Infrastructure Architecture, Cloud Storage, Cloud Computing, Virtual Private Networks (VPN), Virtual Machines, Cloud Management, Network Routing, Firewall, Application Deployment
状态：免费试用您将获得的技能: Google Cloud Platform, Identity and Access Management, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Deployment, Security Management, Database Management Systems, System Monitoring, DevOps, Encryption, Scalability
状态：免费试用您将获得的技能: Oracle Databases, Performance Tuning, Database Architecture and Administration, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Debugging, Encryption
状态：免费试用您将获得的技能: ASP.NET, Application Deployment, User Accounts, Authorization (Computing), Role-Based Access Control (RBAC), Microsoft Azure, OAuth, Identity and Access Management, Bootstrap (Front-End Framework), Database Management, Authentications, Email Automation
状态：新状态：预览Board Infinity
您将获得的技能: Git (Version Control System), GitHub, GitLab, Version Control, Bitbucket, Software Development
状态：新状态：预览您将获得的技能: Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Data Integration, Digital Transformation, React.js, Frontend Performance, Business Process Automation, Web Development Tools, Automation, Process Optimization, Application Programming Interface (API), Data Transformation, Integration Testing, Development Testing
状态：新状态：免费试用您将获得的技能: Infrastructure as Code (IaC), Terraform, Network Infrastructure, Amazon Web Services, Cloud Infrastructure, Network Architecture, Network Planning And Design, Cloud Computing Architecture, Wide Area Networks, General Networking, Cloud Deployment, DevOps, Automation
您将获得的技能: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations
状态：新状态：免费试用LearnQuest
您将获得的技能: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales, Rapport Building, Value Propositions, Sales Pipelines, User Research, Sales Process, Persona Development, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Resilience
您将获得的技能: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business
总之，以下是 10 最受欢迎的 customer service 课程
- PL-400 Exam Preparation & Capstone: Real-World Projects: Board Infinity
- TikTok Community: Engage & Build: Coursera
- Essential Google Cloud Infrastructure: Foundation - 繁體中文: Google Cloud
- Essential Google Cloud Infrastructure: Core Services 한국어: Google Cloud
- Specialized RMAN Features and Advanced Use Cases: Packt
- Advanced ASP.NET Core MVC, Deployment & User Management: Packt
- Advanced Git Features: Board Infinity
- Advanced SPFx & Power Platform: SharePoint Mastery: Coursera
- Terraform in AWS from Basics to Guru: Unit 2: Pearson
- Intereses del usuario típico en Facebook: Coursera
