客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Looker (Software), Dashboard, Interactive Data Visualization, Data Visualization, Exploratory Data Analysis, Google Cloud Platform, Data Analysis, Cloud Computing
初级 · 项目 · 不超过 2 小时

您将获得的技能: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Network Infrastructure, Cloud Computing, Virtual Networking, General Networking, Virtual Machines, Firewall, Cloud Storage, Command-Line Interface
中级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, ChatGPT, OpenAI API, No-Code Development, Microsoft Power Automate/Flow, Serverless Computing, LLM Application, Cloud Deployment, Microsoft Power Platform, Microsoft Azure, Generative AI, Project Design, Large Language Modeling, Application Development, Microsoft Teams, Development Environment
混合 · 课程 · 1-4 周

University of Washington
您将获得的技能: Web Content Accessibility Guidelines, Browser Compatibility, User Story, HTML and CSS, GitHub, Microsoft Copilot, Web Development, Web Design and Development, Web Design, Application Deployment, Responsive Web Design, Git (Version Control System), AI Workflows, Front-End Web Development, Development Testing, Debugging, User Requirements Documents, Functional Requirement, Semantic Web
初级 · 课程 · 1-4 周

Whizlabs
您将获得的技能: API Gateway, Amazon Elastic Compute Cloud, Amazon Web Services, Virtual Networking, Application Programming Interface (API), Virtual Private Networks (VPN), Load Balancing, Cloud Infrastructure, Network Infrastructure, Network Security, Network Routing, Scalability
中级 · 课程 · 1-4 周

Cisco Learning and Certifications
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Identity and Access Management, Cloud Security, Google Cloud Platform, Data Lakes, Cloud Storage, Data Security, Data Access, Role-Based Access Control (RBAC), Cloud Computing, Big Data, Data Analysis
初级 · 项目 · 不超过 2 小时

Coursera
您将获得的技能: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
初级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Google Cloud Platform, Virtual Machines, Cloud Management, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Storage, Serverless Computing
中级 · 项目 · 不超过 2 小时

您将获得的技能: Apple Service Certification, Application Lifecycle Management, Endpoint Security, Cloud Deployment, Performance Testing, System Configuration, Test Planning, Information Privacy
高级设置 · 课程 · 1-3 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Marketing Analytics, Branding, Brand Management, Customer Engagement, Strategic Partnership, Marketing Strategy and Techniques, Loyalty Programs, Digital Transformation, Innovation, Social Media Strategy, Customer experience improvement, Technology Strategies, Data Analysis, Customer Relationship Management, Personalized Service, Content Strategy, Market Dynamics, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
初级 · 课程 · 1-4 周