客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Cloud Hosting, Amazon Web Services, Cloud Infrastructure, Continuous Deployment, AWS Identity and Access Management (IAM), Cloud Services, Amazon CloudWatch, Authentications, Infrastructure as Code (IaC), Development Environment, AWS Kinesis, Software Development Tools, Cloud Deployment, Cloud Storage, Frontend Performance, Database Management
中级 · 专项课程 · 1-3 个月

您将获得的技能: Cloud Infrastructure, Google Cloud Platform, Cloud Development, Kubernetes, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Computing, Containerization, Cloud Services, Cloud Management, Cloud Storage, Data Storage, Application Deployment, Cloud Deployment, Network Infrastructure, Virtual Machines, Virtual Networking, Cloud Security, Platform As A Service (PaaS), Identity and Access Management
初级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Identity and Access Management, Cloud Security, Authentications, Google Cloud Platform, Cloud Computing, Authorization (Computing), Virtual Private Networks (VPN), Network Security, Firewall, Virtual Networking, Data Security, Load Balancing
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Responsible AI, Generative AI, AI Product Strategy, Prompt Engineering, Google Cloud Platform, Artificial Intelligence, AI Workflows, Google Workspace, Product Improvement, Service Improvement, Natural Language Processing
初级 · 课程 · 1-3 个月

您将获得的技能: Amazon S3, SQL, Data Storage Technologies, IT Automation, Cloud Infrastructure, Performance Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: Gemini, Email Automation, Google Cloud Platform, AI Personalization, Identity and Access Management, Test Data, Cloud-Based Integration, Model Deployment, Data Maintenance, Query Languages, SQL, Machine Learning
中级 · 项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour
初级 · 课程 · 1-3 个月

高级设置 · 课程

您将获得的技能: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
初级 · 课程 · 1-4 周

您将获得的技能: Data Preprocessing, Model Deployment, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Data Cleansing, Supervised Learning, Data Transformation, Model Evaluation, Data Quality
中级 · 课程 · 1-4 周