客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Linux Administration, Linux, Linux Servers, Linux Commands, Operating System Administration, User Acceptance Testing (UAT), Systems Administration, System Testing, Command-Line Interface, System Configuration, Service Management, User Accounts, File Management
中级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Apple iOS, Apple Xcode, iOS Development, Core Data (Software), Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON
中级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
初级 · 课程 · 1-4 周

您将获得的技能: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Firewall, Cloud Security, Network Security, Google Cloud Platform, Virtual Networking, Cloud Computing, Virtual Machines, Network Architecture, Computer Networking, Scalability, Web Applications
高级设置 · 项目 · 不超过 2 小时

Coursera
您将获得的技能: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
初级 · 课程 · 1-4 周

您将获得的技能: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, Platform As A Service (PaaS), Software Development, GitHub
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Cloud Security, Data Loss Prevention, Data Security, Personally Identifiable Information, Information Privacy, Cloud Computing, Google Cloud Platform, Cloud Services
初级 · 项目 · 不超过 2 小时

您将获得的技能: Google Cloud Platform, Model Deployment, Tensorflow, Kubernetes, Scalability, Cloud Deployment, Image Analysis, Applied Machine Learning, Cloud Computing, MLOps (Machine Learning Operations), Convolutional Neural Networks, Cloud Management, Cloud Storage, Data Management
中级 · 项目 · 不超过 2 小时

Whizlabs
您将获得的技能: Google Cloud Platform, Looker (Software), Dataflow, Data Migration, Data Infrastructure, Cloud Computing Architecture, Cloud Storage, Data Pipelines, Cloud Computing, NoSQL, Data Processing, Data Storage, Data Visualization, Databases, Scalability, Capacity Management
高级设置 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour
初级 · 课程 · 1-3 个月

您将获得的技能: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)
中级 · 指导项目 · 不超过 2 小时