客户服务课程
客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能，这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具，它们有助于简化互动和改进服务交付。
热门客户服务课程与认证
状态：免费试用HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
状态：免费试用您将获得的技能: Serverless Computing, Application Programming Interface (API), Cloud Infrastructure, Containerization, Digital Transformation, Cloud Applications, Google Cloud Platform, Hybrid Cloud Computing, Cloud Computing, Multi-Cloud, Kubernetes, Microservices, Virtual Machines, Scalability
状态：免费Amazon Web Services
您将获得的技能: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design
Google Cloud
您将获得的技能: Dataflow, Google Cloud Platform, Data Pipelines, Cloud Deployment, Data Integration, Cloud Hosting, Query Languages, Cloud Computing, Public Cloud, Data Management
状态：免费Amazon Web Services
您将获得的技能: Data Security, Cloud Security, Amazon S3, Amazon Web Services, AWS Identity and Access Management (IAM), Security Awareness
您将获得的技能: Target Audience, Marketing Effectiveness, Advertising Campaigns, Customer Insights, Online Advertising, Content Creation, Facebook, Data Import/Export, Social Media, Social Media Marketing, Business Marketing, Business Analytics
状态：免费试用Board Infinity
您将获得的技能: Apple iOS, Apple Xcode, iOS Development, Core Data (Software), Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON
状态：免费试用您将获得的技能: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard
状态：新状态：免费试用您将获得的技能: Network Security, OSI Models, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, TCP/IP, Network Administration, Wireless Networks, Network Protocols, General Networking, Intrusion Detection and Prevention, Local Area Networks, Network Routers, Security Controls, Mobile Security, Authentications, Authorization (Computing)
您将获得的技能: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, Platform As A Service (PaaS), Software Development, GitHub
状态：免费您将获得的技能: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)
您将获得的技能: Google Cloud Platform, Model Deployment, Tensorflow, Kubernetes, Scalability, Cloud Deployment, Image Analysis, Applied Machine Learning, Cloud Computing, MLOps (Machine Learning Operations), Convolutional Neural Networks, Cloud Management, Cloud Storage, Data Management
总之，以下是 10 最受欢迎的 customer service 课程
- إدارة المبيعات السلسة الخالية من الاحتكاك: HubSpot Academy
- Modernize Infrastructure and Applications with Google Cloud - Español: Google Cloud
- Getting Started with Amazon Neptune: Amazon Web Services
- SingleStore on Google Cloud: Google Cloud
- Amazon Macie - Getting Started: Amazon Web Services
- Cómo encontrar intereses de la audiencia con Meta Business: Coursera
- Deploying and Scaling iOS Applications: Board Infinity
- Negociación y gestión de métricas: UBITS
- (SSCP) Systems Security Certified Practitioner: Unit 5: Pearson
- Integrando DevOps con Azure App Service: Coursera
