客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Board Infinity
您将获得的技能: Data Preprocessing, Model Deployment, Apache Mahout, Java, Java Programming, Apache Spark, Classification Algorithms, Applied Machine Learning, Deep Learning, Model Evaluation, Natural Language Processing, Data Cleansing, Machine Learning, Feature Engineering, Regression Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Sales Presentations, Business Communication, Company, Product, and Service Knowledge, Marketing Communications
初级 · 指导项目 · 不超过 2 小时

Board Infinity
您将获得的技能: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability
初级 · 课程 · 1-4 周

您将获得的技能: Microsoft Azure, Data Migration, Cloud Deployment, Microsoft SQL Servers, Cloud Applications, Performance Tuning, Cloud Management, Platform As A Service (PaaS), Web Applications, System Configuration
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Infrastructure, Cloud Management, Cloud Computing, Firewall, Load Balancing, Network Routing, Servers, Virtual Networking, Google Cloud Platform, Network Security
中级 · 项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: Data Storytelling, Performance Measurement, Data Visualization Software, Business Analysis, Accounting, Business, Analytics, Business Strategy, Marketing, Strategic Communication, Organizational Strategy, Data Analysis, Consumer Behaviour, Product Lifecycle Management
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Computing, Model Deployment, Cloud Deployment, Istio, Tensorflow, Google Cloud Platform, MLOps (Machine Learning Operations), Kubernetes, Continuous Deployment, Microservices, Load Balancing
中级 · 项目 · 不超过 2 小时

您将获得的技能: Dashboard, Kibana, Google Cloud Platform, Cloud Computing, Data Import/Export, Financial Data, Mainframe Computing, Dataflow, Big Data, Exploratory Data Analysis, SQL, Data Analysis
初级 · 项目 · 不超过 2 小时

您将获得的技能: Kubernetes, Database Application, Google Cloud Platform, Cloud Applications, PostgreSQL, Containerization, Data Access, User Accounts, Proxy Servers, Cloud Computing
中级 · 项目 · 不超过 2 小时

您将获得的技能: NSX-T Network Virtualization, Virtual Networking, VMware ESX Servers, Virtualization, Network Architecture, Software-Defined Data Center (SDDC), Data Centers, Software-Defined Networking, Cloud Hosting, Infrastructure Security, Network Security, Amazon Web Services, Hybrid Cloud Computing, Public Cloud, Infrastructure Architecture, IT Automation, Firewall, Disaster Recovery, Network Routing
中级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Angular, Responsive Web Design, Front-End Web Development, React.js, HTML and CSS, UI Components, Web Design and Development, JavaScript Frameworks, Web Development, TypeScript, Context Management
中级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking
初级 · 课程 · 1-3 个月