客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。
Johns Hopkins University
您将获得的技能: Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Health Informatics, Sampling (Statistics), Health Disparities, Health Assessment, Health Information Management, Data Integration, Electronic Medical Record System, Continuous Monitoring, Information Systems
初级 · 课程 · 1-4 周

您将获得的技能: Data Loss Prevention, Personally Identifiable Information, Data Pipelines, Cloud-Based Integration, Cloud Storage, Data Security, Data Integration, Data Management, Data Transformation, Cloud Management, DevOps
高级设置 · 项目 · 不超过 2 小时

您将获得的技能: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases
初级 · 课程 · 1-4 周

您将获得的技能: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, Platform As A Service (PaaS), Software Development, GitHub
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, YAML, Application Deployment
初级 · 课程 · 1-4 周

您将获得的技能: Reconciliation, Dataflow, Google Cloud Platform, Big Data, Financial Data, Data Pipelines, Data Integration, Event Monitoring
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Load Balancing, Google Cloud Platform, Infrastructure As A Service (IaaS), Firewall, Cloud Infrastructure, Performance Testing, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Network Security, Back-End Web Development, Front-End Web Development
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Virtual Machines, Firewall, Cloud Computing, Virtual Networking, VPN Clients, Google Cloud Platform, Network Administration, Command-Line Interface, General Networking, Network Security, Kubernetes
初级 · 项目 · 不超过 2 小时

您将获得的技能: Model Deployment, Analytics, R Programming, Google Sheets, Health Informatics, Predictive Modeling, Automation, Data Manipulation, GitHub, Gmail, Git (Version Control System), Command-Line Interface
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Statistical Modeling, Microsoft Azure, Statistical Methods, Data Science, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, MLOps (Machine Learning Operations), Azure Synapse Analytics, Cloud Computing, Data Preprocessing, Data Management, Model Deployment, Model Evaluation, Development Environment
中级 · 课程 · 1-4 周
您将获得的技能: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, OpenAI, Business Process Automation, Cloud Security, Cloud Deployment, Scalability, Azure DevOps, AI Workflows, DevOps, Automation, Artificial Intelligence, Anomaly Detection
中级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Secure Coding, Cloud Deployment, Database Development, Maintainability, Server Side, Authentications
中级 · 课程 · 1-4 周