客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business
初级 · 专项课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: Managed Care, Health Policy, Health Systems, Medicare, Healthcare Industry Knowledge, Medicaid, Utilization Management, Health Administration, Care Management, Health Care, Governance, Pharmaceuticals, Case Studies
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Management, Google Cloud Platform, Cloud Computing, Cost Management, DevOps, Budget Management, Scalability, Operational Efficiency, Operational Excellence, Site Reliability Engineering, Identity and Access Management, Corporate Sustainability, Sustainable Business, Disaster Recovery
初级 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Serverless Computing, Containerization, Amazon Web Services, Data Migration, Amazon DynamoDB, Docker (Software), Database Systems, Databases, Cloud Engineering, Kubernetes, AWS Identity and Access Management (IAM), Data Infrastructure, Operational Databases, Amazon Elastic Compute Cloud, Database Management, Performance Tuning, Amazon S3, Cloud Deployment, Cloud Security, Scalability
中级 · 课程 · 1-4 周

您将获得的技能: Digital Transformation, Google Cloud Platform, Cloud Applications, Cloud Infrastructure, Hybrid Cloud Computing, Application Programming Interface (API), Cloud Computing, Technology Strategies, Cloud Services, Multi-Cloud, Serverless Computing, Kubernetes, Containerization, Virtual Machines, Leadership and Management, Finance
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Big Data, Data Cleansing, Exploratory Data Analysis, Google Analytics, Data Integration, Data Manipulation, SQL, Database Administration
初级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Amazon Web Services, Amazon S3, Cloud-Based Integration, Data Access, Google Cloud Platform, Cloud API, Data Import/Export, Data Management
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Continuous Delivery, Release Management, CI/CD, Kubernetes, Application Deployment, Cloud Deployment, Google Cloud Platform, Application Lifecycle Management, Application Development, IT Automation, Cloud Computing
中级 · 项目 · 不超过 2 小时

HubSpot Academy
您将获得的技能: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation
初级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Teradata SQL, Stored Procedure, Performance Tuning, Database Management, Extract, Transform, Load, Solution Design, Data Import/Export, Database Design, System Implementation, Data Manipulation, Data Processing, Emerging Technologies
中级 · 课程 · 1-4 周

您将获得的技能: Organizational Change, Change Management, Business Transformation, Human Resources Management and Planning, Cloud Computing, Innovation, Google Cloud Platform, Team Oriented, Stakeholder Engagement
初级 · 课程 · 1-4 周

您将获得的技能: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, System Monitoring, Web Analytics, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Data Wrangling, Retail Sales, Scripting, Devops Tools, Python Programming, Data Science
初级 · 专项课程 · 1-4 周