客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Cloud Security, Threat Detection, Cloud Management, Google Cloud Platform, Cloud Computing, Intrusion Detection and Prevention, Network Security, Firewall, Security Information and Event Management (SIEM), Incident Response, Endpoint Security
高级设置 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Looker (Software), Spatial Data Analysis, Data Import/Export, Data Visualization, Query Languages, Data Integration, Data Mapping, Big Data, Geographic Information Systems
初级 · 项目 · 不超过 2 小时

您将获得的技能: SonarQube, Apache Maven, Jenkins, Apache Tomcat, Application Deployment, Java, DevOps, Application Servers, Amazon Web Services, CI/CD, Amazon Elastic Compute Cloud, Git (Version Control System)
初级 · 课程 · 1-3 个月

University of Colorado System
您将获得的技能: Marketing Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Data-Driven Decision-Making, Forecasting, Marketing Strategies, Strategic Decision-Making, Strategic Leadership, Time Series Analysis and Forecasting, Statistical Modeling, Simulation and Simulation Software, Predictive Analytics, Customer Retention, Reinforcement Learning
中级 · 课程 · 1-4 周

Duke University
您将获得的技能: Serverless Computing, Amazon Web Services, Rust (Programming Language), Debugging, Application Deployment, Development Environment, Linux
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Google Cloud Platform, Transaction Processing, Big Data, Interactive Data Visualization, Blockchain, Data Visualization Software, Data Cleansing, Data Processing, Data Transformation, Cloud Computing
初级 · 项目 · 不超过 2 小时

您将获得的技能: Cloud Security, Data Loss Prevention, Data Security, Personally Identifiable Information, Information Privacy, Cloud Computing, Google Cloud Platform, Cloud Services
初级 · 项目 · 不超过 2 小时

Arizona State University
您将获得的技能: Data Transformation, Engineering Management, Data-Driven Decision-Making, Data Storytelling, Data Integration, Capacity Management, Data Analysis, Unstructured Data, Data Management, Business Intelligence, Data Governance, Management Reporting
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Global Marketing, Consumer Behaviour, Marketing Management, Marketing, Target Market, Cultural Sensitivity, Brand Management, Marketing Strategies, Innovation, Cultural Diversity, Demography
初级 · 课程 · 1-4 周

您将获得的技能: Test Script Development, Test Automation, Acceptance Testing, Software Testing, Web Development Tools, Usability Testing, Data Validation, Debugging
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Zero Trust Network Access, Microsoft Azure, Cloud Security, Endpoint Detection and Response, Security Controls, Multi-Factor Authentication, Cloud Computing, Identity and Access Management, Enterprise Security, Data Governance, Encryption
初级 · 课程 · 1-4 周

您将获得的技能: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
初级 · 指导项目 · 不超过 2 小时