客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Amazon Web Services, Amazon S3, Cloud-Based Integration, Data Access, Google Cloud Platform, Cloud API, Data Import/Export, Data Management
中级 · 项目 · 不超过 2 小时

LearnQuest
您将获得的技能: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service
中级 · 课程 · 1-4 周

您将获得的技能: Cloud Applications, Cloud-Native Computing, Serverless Computing, Infrastructure as Code (IaC), Cloud Storage, Google Cloud Platform, Application Deployment, Cloud API, Microservices, Application Development, API Gateway, Application Performance Management, Application Design, Authentications, Data Store, Cloud Services, Application Programming Interface (API), Identity and Access Management, Cloud Computing, Debugging
中级 · 专项课程 · 3-6 个月

Google Cloud
您将获得的技能: Big Data, Data Cleansing, Exploratory Data Analysis, Google Analytics, Data Integration, Data Manipulation, SQL, Database Administration
初级 · 项目 · 不超过 2 小时

Whizlabs
您将获得的技能: Network Security, Cyber Attacks, Security Testing, Digital Forensics, Infrastructure Security, Identity and Access Management, Cloud Security, Security Awareness, Threat Detection, Test Tools, Firewall, OSI Models, Single Sign-On (SSO), Computer Networking, Data Encryption Standard, Cloud Computing, Public Key Infrastructure
中级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Supply Chain Management, Supply Chain Planning, Business Transformation, Business Strategies, Value Propositions, Digital Transformation, Cloud Computing, Cloud Applications, Business Modeling, Big Data, Automation, Internet Of Things, Systems Integration, Machine Learning, Blockchain
初级 · 课程 · 1-3 个月

Anmol Test Institution
您将获得的技能: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization
初级 · 专项课程 · 3-6 个月

您将获得的技能: Campaign Management, Copywriting, Target Audience, Persona Development, Facebook, Advertising Campaigns, Social Media Campaigns, Customer Analysis, Target Market, Promotional Strategies, Customer Insights, Online Advertising, Advertising, Marketing Materials, Digital Advertising, Marketing, Performance marketing, Content Creation, Marketing Budgets, Video Production
初级 · 课程 · 1-3 个月

Universidades Anáhuac
您将获得的技能: Design Thinking, Agile Methodology, Innovation, Ideation, Resource Management, Business Transformation, Product Testing, Lean Methodologies, Entrepreneurship, New Product Development, Business Strategies, Process Validation, Value Propositions, Customer Analysis
初级 · 课程 · 1-3 个月

您将获得的技能: Regression Analysis, Statistical Hypothesis Testing, Statistical Analysis, Correlation Analysis, Predictive Analytics, Data Analysis, Minitab, Statistical Methods, Forecasting, Business Analytics, Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Case Studies, Financial Analysis, Microsoft Excel
混合 · 课程 · 1-3 个月