
The University of Hong Kong
您将获得的技能: 高等教育, 备课, 学生参与, 课程开发, 编写教学大纲, 教学策略, 教学设计, 以学生为中心的学习, 教学法, 教学
初级 · 课程 · 1-3 个月

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
初级 · 课程 · 1-3 个月

您将获得的技能: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Storage Technologies, Cloud Infrastructure, Data Storage, Identity and Access Management, User Accounts, Cloud Security, Solution Architecture
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户服务, 销售点, 专业精神, 时间管理, 收银机操作, 建立客户关系, 数据输入, 团队合作, 沟通, 订单管理系统, 问候客户, 事务处理, 付款处理和收款, 零售销售, 电子商务, 社交媒体, 客户咨询, 零售店运营
初级 · 课程 · 1-3 个月

Cisco Learning and Certifications
您将获得的技能: Virtual Private Networks (VPN), Firewall, Session Initiation Protocols, Remote Access Systems, Network Security, Network Architecture, Network Routing, Network Protocols, Collaborative Software, Telecommunications, Encryption, Communication Systems, Scalability
初级 · 课程 · 1-4 周

Universidad Austral
您将获得的技能: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 客户服务, 时间管理, 解决问题, 团队合作, 语言交流技能, 性能指标, 数据输入, 情绪商数, 沟通, 问候客户, 个人发展, 解决客户投诉, 呼入电话, 客户咨询, 客户数据管理, 成长意识, 降级技巧
初级 · 课程 · 1-3 个月

The State University of New York
您将获得的技能: Trustworthiness, Communication, Emotional Intelligence, Cooperation, Persistence
初级 · 课程 · 1-3 个月

University of Pittsburgh
您将获得的技能: 网页内容无障碍指南, 差异化教学, 残疾, 高等教育, 学生支持与服务, 教育软件和技术, 教育材料, 适应性设备, 课程开发, 教学设计, 案例研究, 多样性意识
混合 · 课程 · 1-4 周

CVS Health
您将获得的技能: LinkedIn, 客户支持, 呼出电话, 呼叫中心经验, 专业精神, 客户服务, 面试技巧, 解决问题, 沟通, 解决客户投诉, 建立客户关系, 冲突管理, 呼入电话, 降级技巧
初级 · 课程 · 1-4 周

University of Florida
您将获得的技能: Land Management, Sustainable Development, Water Resource Management, Sustainability Standards, Environment and Resource Management, Environment, Environmental Science, Natural Resource Management, Systems Thinking, Biology
中级 · 课程 · 1-4 周

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
初级 · 课程 · 1-4 周