
CVS Health
您将获得的技能: 沟通, 积极倾听, 客户服务, 降级技巧, 收银机操作, 根源分析, 事务处理, 冲突管理, 解决问题, 时间管理, 同理心, 非语言交流, 零售店运营, 解决客户投诉
初级 · 课程 · 1-4 周

您将获得的技能: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Safety Assurance, Health And Safety Standards, Hazard Analysis, Risk Management
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 积极倾听, 沟通, 降级技巧, 客户服务, 收银机操作, 零售销售, 建立客户关系, 解决问题, 事务处理, 时间管理, 团队合作, 解决客户投诉, 追加销售, 同理心, 问候客户, 冲突管理, 零售店运营, 客户咨询, 交叉销售
初级 · 专业证书 · 3-6 个月

Dubai College of Tourism
您将获得的技能: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Market Analysis, Customer Relationship Management, Competitive Analysis, Adaptability
初级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Land Management, Risk Management, Real Estate, Legal Risk, Water Resource Management, Balance Sheet, Food and Beverage, Supply Chain, Environmental Social And Corporate Governance (ESG), Investments, Commercial Real Estate, Property and Real Estate, Food Quality Assurance And Control, Risk Mitigation, Business Risk Management, Transportation, Supply Chain, and Logistics, Supply Chain Systems, Asset Management, Financial Analysis, Consumer Behaviour
中级 · 专项课程 · 3-6 个月

Dubai College of Tourism
您将获得的技能: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Marketing Budgets, Hospitality Management, Planning, Operations Management, Budgeting, Promotional Strategies, Vendor Management, Coordination
初级 · 课程 · 1-4 周

Stanford University
您将获得的技能: 自我意识, 决策, 行为健康, 文化多样性, 增强能力, 同情心, 餐饮, 正念, 营养与饮食
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Hospitality Management, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
中级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 沟通, 流程管理, 客户支持, 客户服务, 客户参与, 批判性思维和解决问题, 人际沟通, 技术支持与服务, 改善客户体验, 用户关系管理, 服务台支持, 解决问题, 同理心, 解决客户投诉, 问候客户
初级 · 课程 · 1-3 个月