
Knowledge Accelerators
您将获得的技能: 客户关系管理, 电话技能, 客户支持, 服务水平, 改善客户体验, 客户服务, 交流, 问候客户, 流程管理, 技术支持与服务, 解决客户投诉, 解决问题, 个人属性, 同理心, 服务台支持, 客户参与
★ 4.8 (1914) · 初级 · 课程 · 1-3 个月

National Academy of Sports Medicine
您将获得的技能: Nutrition Counseling, Nutrition Education, Nutrition and Diet, Meal Planning And Preparation, Food and Beverage, Patient Education And Counseling
★ 4.8 (44) · 初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

Starweaver
您将获得的技能: Social Media Analytics, Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Hospitality Services, Capital Expenditure, Organizational Change, Social Media Marketing, Hospitality Management, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
★ 4.5 (123) · 中级 · 专项课程 · 3-6 个月

CVS Health
您将获得的技能: 积极性, 零售销售, 客户支持, 交流, 问候客户, 呼叫中心经验, 客户服务, 积极倾听, 事务处理, 零售店运营, 解决客户投诉, 解决问题, 冲突管理, 降级技巧, 遵守截止日期的能力, 同理心, 根源分析, 非语言交流, 时间管理
★ 4.6 (360) · 初级 · 课程 · 1-4 周

École Nationale des Ponts et Chaussées
您将获得的技能: 运行效率, 流程改进, 尽量减少废物, 商业技术, 卓越运营, 文化转型, 精益生产, 精益方法, 业务转型, 生产运营, 工艺优化, 持续改进流程, 改善服务
★ 4.7 (833) · 初级 · 课程 · 1-4 周

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Infrastructure Architecture, Technical Consulting, Information Technology, Data Maintenance, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
★ 4.8 (2.6万) · 初级 · 课程 · 1-3 个月

Universidad de Palermo
您将获得的技能: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Socioeconomics, Environmental Resource Management, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand
★ 4.4 (67) · 初级 · 课程 · 1-4 周

Stanford University
您将获得的技能: 烹饪, 创新, 营养与饮食, 足智多谋, 膳食计划和准备, 适应性, 营养教育, 餐饮
★ 4.6 (171) · 初级 · 课程 · 1-4 周

University of Florida
您将获得的技能: 经济学, 烹饪, 可持续性标准, 生物化学, 食品质量保障与控制, 营养与饮食, 食品安全与卫生, 生产流程, 环境与资源管理, 餐饮, 道德标准与行为, 制造工艺
★ 4.7 (210) · 混合 · 课程 · 1-3 个月

Kennesaw State University
您将获得的技能: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
混合 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Good Manufacturing Practices, Nutrition and Diet, Nutrition Education, Regulatory Affairs, Safety Standards, Scientific Methods
★ 4.4 (18) · 中级 · 课程 · 1-4 周