客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Google Cloud
您将获得的技能: Gemini, Google Workspace, Collaborative Software, Productivity Software, Data Integration, OAuth, Enterprise Application Management, API Gateway, Identity and Access Management, Calendar Management, Application Deployment, Data Store
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Retrieval-Augmented Generation, Prompt Engineering, Generative AI Agents, Generative AI, AI Enablement, Google Cloud Platform, Customer experience improvement, Innovation, Business Transformation, Large Language Modeling, Continuous Monitoring, Organizational Change
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cyber Threat Intelligence, Cyber Threat Hunting, Threat Detection, Threat Management, Incident Response, Endpoint Detection and Response, AI Security, Vulnerability Assessments, Google Gemini, Risk Management Framework, Data Integration, Interactive Data Visualization
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Collaborative Software, Google Workspace, Productivity Software, OAuth, Generative AI Agents, Identity and Access Management, Application Programming Interface (API), Application Deployment, Data Integration, Company, Product, and Service Knowledge, Data Store
初级 · 课程 · 1-4 周

您将获得的技能: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Cloud Deployment
初级 · 课程 · 1-3 个月

您将获得的技能: Post-Production, Cinematography, 3D Modeling, Video Production, Image Quality, Layout Design, Color Theory
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Google Workspace, Collaborative Software, Email Automation, Application Deployment, Google Cloud Platform, Data Integration, AI Enablement, Identity and Access Management, Application Programming Interface (API), Productivity Software, OAuth, Calendar Management, Authentications, Configuration Management, Data Store
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Identity and Access Management, Cloud Security, Data Loss Prevention, Data Security, Continuous Monitoring, Payment Card Industry (PCI) Data Security Standards, Role-Based Access Control (RBAC), Encryption, Personally Identifiable Information, Firewall, Network Security, Security Management, Cloud Computing Architecture, Key Management, Virtual Private Networks (VPN), Virtual Networking, Google Cloud Platform
初级 · 课程 · 1-3 个月

您将获得的技能: Power BI, Real Time Data, Continuous Deployment, Microsoft Power Platform, Microsoft Azure, Enterprise Architecture, Application Deployment, DevOps, Data Architecture, Governance, Role-Based Access Control (RBAC), Data Security, Data Integration, Scalability, Version Control
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Project Coordination, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization, Communication, Real Time Data
初级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Financial Statement Analysis, Business Valuation, Descriptive Analytics, FinTech, Financial Statements, Derivatives, Gerontology, Social Determinants Of Health, Cloud Security, Strategic Decision-Making, Portfolio Management, Customer Analysis, Risk Analysis, Credit Risk, Governance, Digital Transformation, Leadership, Financial Analysis, Health Policy, Object Oriented Programming (OOP)
获得学位
学位 · 1-4 年

Pontificia Universidad Católica de Chile
您将获得的技能: Revenue Management, Database Design, Customer Analysis, Descriptive Analytics, FinTech, Large Language Modeling, Unsupervised Learning, Gerontology, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Social Determinants Of Health, Model Evaluation, Cloud Security, Digital Transformation, Matplotlib, Risk Analysis, Bayesian Statistics, Exploratory Data Analysis
获得学位
学位 · 1-4 年