客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Google Cloud
您将获得的技能: Google Gemini, Application Performance Management, Google Workspace, Enterprise Application Management, OAuth, Performance Metric, Identity and Access Management, Productivity Software, Application Programming Interface (API), Application Deployment, System Configuration, Data Integration, UI Components, Company, Product, and Service Knowledge, Data Store
初级 · 课程 · 1-4 周

您将获得的技能: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging
混合 · 课程 · 1-4 周

您将获得的技能: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation
中级 · 课程 · 1-4 周

您将获得的技能: Financial Inclusion, Financial Regulation, Social Sciences, Case Studies
中级 · 课程 · 1-4 周

您将获得的技能: Scientific Visualization, Data Storytelling, Heat Maps, Data Mapping
中级 · 课程 · 1-3 个月

您将获得的技能: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding
中级 · 课程 · 1-4 周

您将获得的技能: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, Front-End Web Development, Web Content Accessibility Guidelines, Web Components, UI Components, Web Analytics and SEO, User Interface (UI), Usability, Semantic Web, Animations
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming
中级 · 课程 · 1-4 周

您将获得的技能: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Text Mining, Statistical Analysis, Data Visualization, Descriptive Statistics, Data Analysis, Computer Programming, Mathematical Software, Data Preprocessing, Data Manipulation, Linear Algebra, Software Installation
混合 · 课程 · 1-4 周

您将获得的技能: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management
混合 · 课程 · 1-4 周

AI CERTs
您将获得的技能: Blockchain, Application Programming Interface (API), Application Security, Software Development Tools, Scripting, FinTech, Interoperability, Cryptography, Solution Architecture, Emerging Technologies, Software Testing, Transaction Processing, Scalability
高级设置 · 课程 · 1-3 个月