客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。


您将获得的技能: Text Mining, Statistical Analysis, Data Visualization, Descriptive Statistics, Data Analysis, Computer Programming, Mathematical Software, Data Preprocessing, Data Manipulation, Linear Algebra, Software Installation
混合 · 课程 · 1-4 周

您将获得的技能: File Transfer Protocol (FTP), Transaction Processing, Integration Testing, Data Integration, Data Mapping, Data Validation, Test Case, Middleware, Systems Integration, Databases
混合 · 课程 · 1-4 周

您将获得的技能: Virtual Networking, VMware ESX Servers, Virtual Local Area Network (VLAN), Network Model, Software Installation, Command-Line Interface, Virtualization, Network Troubleshooting, Computing Platforms, General Networking, System Configuration, User Interface (UI), Simulations, Remote Access Systems, Application Programming Interface (API), System Requirements
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Generative AI, Big Data, Customer Relationship Management, SQL, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Data Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Integration Testing, Middleware, Data Integration, Business Process Automation, Software Installation, Property Management Systems, System Configuration, Application Development, Development Testing
混合 · 课程 · 1-4 周

您将获得的技能: Keras (Neural Network Library), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Image Analysis, Computer Vision, Deep Learning, Tensorflow, Applied Machine Learning, Data Preprocessing, Jupyter, Matplotlib, Visualization (Computer Graphics)
混合 · 课程 · 1-4 周

初级 · 课程 · 1-4 周

您将获得的技能: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Change Management, Organizational Change, Google Workspace, Training and Development, Culture Transformation, Process Management, Customer Success Management, Organizational Effectiveness, Internal Communications, Needs Assessment, Communication Strategies, Stakeholder Engagement
中级 · 课程 · 1-3 个月

您将获得的技能: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging
中级 · 课程 · 1-4 周

您将获得的技能: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development
初级 · 指导项目 · 不超过 2 小时