技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Extensible Markup Language (XML), Data Import/Export, Data Mapping, Document Management, Web Content Accessibility Guidelines
混合 · 课程 · 1-3 个月

Northeastern University
您将获得的技能: Database Management Systems, Data Modeling, Database Design, Database Systems, Big Data, Unified Modeling Language, Database Architecture and Administration, Data Storage Technologies, Data Management, Apache Hadoop, Apache Spark, Conceptual Design
混合 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Amazon Elastic Compute Cloud, Cloud Infrastructure, Platform As A Service (PaaS), Cloud Applications, Enterprise Architecture, z/OS, Software Architecture
混合 · 课程 · 1-4 周

您将获得的技能: Frontend Performance, Restful API
中级 · 课程 · 1-3 个月

您将获得的技能: Linux, Authentications, Remote Access Systems, Linux Administration, User Accounts, Authorization (Computing), Security Controls, System Configuration, Command-Line Interface, Cryptographic Protocols
中级 · 课程 · 1-4 周
Google Cloud
您将获得的技能: Google Docs, Google Workspace, Collaborative Software, Version Control, Productivity Software, Document Management, Cloud Storage
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Google Workspace, Technical Communication
初级 · 指导项目 · 不超过 2 小时
您将获得的技能: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, AI Enablement, Content Performance Analysis, Customer Relationship Management (CRM) Software, Automation, Analytics
中级 · 课程 · 1-4 周

Banco Interamericano de Desarrollo
您将获得的技能: Financial Inclusion, Digital Transformation, FinTech, Mobile Banking, Business Transformation, Diversity Equity and Inclusion Initiatives, Financial Services, Data-Driven Decision-Making, Banking Services, Customer experience improvement, Innovation, Human Capital
初级 · 课程 · 1-4 周

您将获得的技能: Lean Six Sigma, Organizational Change, Lean Methodologies, Six Sigma Methodology, Organizational Leadership, Project Scoping, Root Cause Analysis, Statistical Analysis, Statistical Methods, Process Improvement, Process Analysis, Quality Improvement, Continuous Quality Improvement (CQI), Process Capability, Statistical Hypothesis Testing, Data Analysis, Kanban Principles, Waste Minimization
混合 · 课程 · 1-4 周

您将获得的技能: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management
中级 · 课程 · 3-6 个月

ESSEC Business School
您将获得的技能: Collaboration, Sustainable Development, Decision Making, Business Transformation, Environmental Issue, Social Impact, Socioeconomics, Systems Thinking, Sustainable Business, Economics, Policy, and Social Studies, Adaptability, Community Development, Cultural Diversity, Governance
初级 · 课程 · 1-4 周