您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

您将获得的技能: Algorithms, Computational Thinking, Programming Principles, Data Storage Technologies, Problem Solving, Software Design, Data Manipulation, C and C++, Tree Maps, Complex Problem Solving, Analysis

您将获得的技能: 项目管理, 估算, 项目时间表, 资源分配, 质量管理, 工作分解结构, 预算, 制定计划, Matrix 管理, 项目规划, 资源管理, 成本估算, 时间表, 里程碑（项目管理）

您将获得的技能: 统计建模, 风险分析, 数据驱动的决策制定, 商业分析, 数学建模, 定量研究, 微软Excel, 电子表格软件, 业务建模, 风险管理, Microsoft PowerPoint, 预测建模, 投资组合管理, 金融建模, 回归分析, 演讲, 预测, 金融报表, 投资管理, 数据建模

您将获得的技能: Prompt Engineering, Excel Formulas, Microsoft Copilot, Microsoft Excel, Data Visualization, Data Analysis, Data Entry, Data Presentation, Spreadsheet Software, Data Manipulation, User Interface (UI)

您将获得的技能: User Experience, User Experience Design, UI/UX Research, Usability Testing, User Research, UI/UX Strategy, A/B Testing, Design Research, Prioritization, Data Literacy, Usability, Product Improvement, Process Design, Business Priorities, Kanban Principles, Product Testing, Business Research, Creative Design, Statistical Hypothesis Testing, Business Strategy

您将获得的技能: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Customer Insights, Analysis

您将获得的技能: 支付系统, 资产负债表, 金融科技, 银行 Regulator, 金融服务, 风险管理, 信用风险, 金融监管, 商业银行, 零售银行, Operator 风险, 证券（金融）, 投资银行, 金融, 金融市场, 银行业, 财务系统

您将获得的技能: Prometheus (Software), Google Cloud Platform, Application Deployment, Managed Services, Kubernetes, Capacity Management, Cloud Management

您将获得的技能: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

您将获得的技能: Istio, Microservices, Kubernetes, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Software Architecture

您将获得的技能: 命令行界面, Git（版本控制系统）, 协作软件, Open Source 技术, 版本控制, GitHub, Devops, 网络应用