技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Generative AI Agents, Business Process Automation, Generative AI, AI Workflows, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Real Time Data, Google Sheets, Application Programming Interface (API), Scalability
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Security, Internet Of Things, Network Security, Application Security, Security Engineering, Information Systems Security, Data Security, Cloud Services, Infrastructure Security, Cloud Computing, Application Design, Time Series Analysis and Forecasting, Encryption, Cryptography, Data Analysis, Identity and Access Management, Data Integrity, Authentications, Vulnerability Assessments
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Apache Hadoop, Apache Spark, Big Data, Amazon Web Services, Business Intelligence, Command-Line Interface, Data-Driven Decision-Making, Data Processing, Analytics
初级 · 课程 · 1-4 周

您将获得的技能: Sustainable Engineering, Cultural Diversity, Engineering Practices, Sustainable Technologies, Cultural Sensitivity, Data Ethics, Digital Transformation, Collaboration, Generative AI, Augmented and Virtual Reality (AR/VR), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cross-Functional Collaboration, Ethical Standards And Conduct
初级 · 课程 · 1-3 个月

Kennesaw State University
您将获得的技能: Cybersecurity, Cyber Security Policies, Computer Security Awareness Training, Cyber Attacks, Cyber Threat Intelligence, Personally Identifiable Information, Information Privacy, Data Ethics, Authentications, General Data Protection Regulation (GDPR), Human Factors (Security), NIST 800-53, Identity and Access Management
初级 · 课程 · 1-3 个月

您将获得的技能: Team Building, Team Management, Stakeholder Analysis, Internal Communications
初级 · 课程 · 1-4 周

您将获得的技能: Prototyping, Figma (Design Software), Usability, User Interface (UI), User Interface and User Experience (UI/UX) Design, User Experience Design, Wireframing, Mockups, Collaborative Software, UI Components, Software Design, Web Design, Design Software
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Team Building, Resilience, Emotional Intelligence, Leadership, Team Management, Empathy & Emotional Intelligence, Team Motivation, Conflict Management, Collaboration, Communication, Adaptability, Change Management
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
中级 · 课程 · 1-4 周

IESE Business School
您将获得的技能: Professional Networking, Professional Development, Interviewing Skills, Trend Analysis, Sales, Market Trend, LinkedIn, Spreadsheet Software, Relationship Building, Business Marketing, Presentations, Adaptability, Communication Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Collaborative Software, Version Control, Integrated Development Environments, Debugging, Git (Version Control System), Application Deployment, Cloud Deployment, Cloud Development, GitHub, Development Environment, Application Development, Continuous Deployment, File Management, Software Development Tools, Secure Coding, Configuration Management, Cloud Storage
中级 · 课程 · 1-3 个月