课程
IBM
专业证书
IBM
课程
Microsoft
课程
IBM
专业证书
课程
Microsoft
课程
IBM
课程
Pearson
专项课程
课程
Pearson
专项课程
课程
在整个课程(说明和评估)中使用的语言。
Microsoft
您将获得的技能: 系统软件, 信息技术, 数据存储技术, 计算机结构, 服务器, Microsoft Windows, 计算机硬件, 操作系统, 数据存储, 计算机系统, 技术支持与服务, 商业软件, 生成式人工智能, 网络安全, 数据维护, 企业安全, 系统配置
初级 · 课程 · 1-4 周
您将获得的技能: Ansible, Infrastructure as Code (IaC), Devops Tools, YAML, Linux Administration, Problem Management, Technical Support and Services, System Configuration, Debugging, Configuration Management
中级 · 课程 · 1-4 周
您将获得的技能: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization
初级 · 课程 · 1-3 个月
您将获得的技能: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management
初级 · 专项课程 · 1-3 个月
Coursera Instructor Network
您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
初级 · 课程 · 1-4 周
您将获得的技能: 网络故障排除, 云计算, 客户服务, 问题跟踪, 计算机硬件, 技术支持, 云安全, 硬件故障排除, 数据存储, 操作系统, 最终用户培训和支持, 系统支持, 技术支持与服务, 云存储, 通用网络, 网络安全, 桌面支持, 云服务
中级 · 课程 · 1-3 个月
您将获得的技能: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
初级 · 专业证书 · 3-6 个月
IBM
您将获得的技能: 服务台支持, 面试技巧, 专业网络, 技术支持, 系统支持, 技术交流, 技术支持与服务, 沟通, 解决问题, 语言交流技能, 专业精神, 桌面支持, 专业发展
混合 · 课程 · 1-4 周
您将获得的技能: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management
中级 · 课程 · 1-3 个月
IBM
您将获得的技能: 信息技术, 计算机硬件, 技术支持, 网络风险, 数据安全, 计算机安全意识培训, 网络安全战略, 技术支持与服务, 安全意识, 信息保障, 通用网络, 网络安全政策, Network Security, 技术咨询, 安全需求分析, 网络安全
初级 · 课程 · 1-4 周
Microsoft
您将获得的技能: 云计算, 信息隐私, Encryption, 身份和访问管理, 服务器, 技术支持与服务, 多因素身份验证, Authentication, Virtual Private Networks(VPN), 信息系统安全, Mac OS, 桌面支持, 网络安全, Network Security
初级 · 课程 · 1-4 周
Coursera Instructor Network
您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
中级 · 课程 · 1-4 周