
Starweaver
您将获得的技能: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Hospitality and Food Services, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
中级 · 专项课程 · 1-3 个月

您将获得的技能: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Vendor Relationship Management, Financial Statements, Performance Measurement, Budgeting, Financial Analysis, Financial Forecasting, Variance Analysis, Financial Management, Business Metrics, Operating Budget, Finance, Leadership
中级 · 专项课程 · 3-6 个月

您将获得的技能: 3D Modeling, Autodesk, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, Simulations
混合 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
初级 · 课程 · 1-4 周

您将获得的技能: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process
初级 · 课程 · 3-6 个月

您将获得的技能: User Interface (UI), UI Components, Software Design, Maintainability, Application Development, Microsoft Windows, Object Oriented Programming (OOP), Python Programming, File Management, Data Validation
混合 · 课程 · 1-4 周

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
初级 · 课程 · 1-4 周

Yonsei University
您将获得的技能: 接待服务, 改善客户体验, 酒店管理, 客户服务, 收入管理, 医疗保健行业知识, 营销, 服务管理, 客户体验战略(CX), 商业营销, 产品营销, 创新, 医疗保健
混合 · 课程 · 1-4 周

EDHEC Business School
您将获得的技能: Hospitality Management, Hospitality, Guest Relations, Leadership, Customer Service, Leadership Development, Personalized Service, Operational Excellence, Talent Management, Customer Insights, Sustainable Business, Sustainability Standards, Consumer Behaviour, Experience Design
初级 · 课程 · 1-3 个月

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户服务, 收银机操作, 积极倾听, 冲突管理, 解决客户投诉, 根源分析, 解决问题, 沟通, 时间管理, 事务处理, 同理心, 零售店运营, 非语言交流, 降级技巧
初级 · 课程 · 1-4 周