您将获得的技能: Business Writing, Goal Setting, Negotiation, Business Planning, Project Controls, Feasibility Studies, Entrepreneurship, Team Leadership, Business Correspondence, Creative Problem-Solving, Scheduling, Problem Solving, Project Planning, Team Performance Management, Concision, Peer Review, Financial Analysis, Project Management, Communication Strategies, Communication

您将获得的技能: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Digital Marketing, Data Presentation, Data Visualization, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications

您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

您将获得的技能: 数据驱动的决策制定, 市场调查, 营销策略, 回归分析, 消费者行为, 客户洞察, 营销, 分析, 数据收集, 描述性分析, 预测分析, 营销分析, 客户分析

您将获得的技能: 流程管理, 客户支持, 积极性, 解决客户投诉, 问候客户, 改善客户体验, 沟通, 解决问题, 组织技能, 客户参与, 同理心, 客户服务, 服务台支持, 协作

您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric

您将获得的技能: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation

您将获得的技能: Point of Sale, Shipping and Receiving, Process Optimization

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising

您将获得的技能: Customer Retention, Customer Analysis