技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

Northeastern University
您将获得的技能: Data Warehousing, Data Modeling, Database Design, Extract, Transform, Load, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data-Driven Decision-Making, Data Manipulation, Data Visualization
混合 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Feasibility Studies, System Requirements, Solution Design
初级 · 课程 · 1-4 周

您将获得的技能: Scikit Learn (Machine Learning Library), Tensorflow, Cloud Computing, Classification And Regression Tree (CART), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Python Programming, Pandas (Python Package), Data Science, Machine Learning, Data Visualization, Data Processing
中级 · 指导项目 · 不超过 2 小时

Columbia University
您将获得的技能: Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Mentorship, Community Development, Resourcefulness
初级 · 课程 · 1-3 个月

Duke University
您将获得的技能: Stress Management, Resilience, Crisis Intervention, Community Health, Personal Development, Mental Health, Case Studies, Health Promotion, Positive Behavior Support, Recognizing Others, Empathy, Self-Awareness, Needs Assessment, Communication
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Operating Systems, Desktop Support, Network Troubleshooting, Network Infrastructure, System Configuration, Computer Hardware, System Support, Microsoft Windows, Networking Hardware, Information Systems Security, Mac OS, Information Technology, Software Installation, Technical Support, Operating System Administration, Data Storage, Network Security, Command-Line Interface, Peripheral Devices
中级 · 专项课程 · 3-6 个月

您将获得的技能: Responsible AI, Machine Learning, Data Ethics, Predictive Analytics, Statistical Modeling, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Machine Learning Algorithms, Decision Tree Learning, Data Analysis, Regression Analysis, Performance Analysis, Deep Learning, Artificial Neural Networks
初级 · 课程 · 1-4 周

您将获得的技能: Technical Analysis, Google Sheets, Market Data, Data Visualization, Trend Analysis, Web Scraping, Data Visualization Software
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
初级 · 课程 · 1-3 个月

Stanford University
您将获得的技能: 同行评审, 研究, 写作与编辑, 医疗保健伦理, 叙事, 期刊, 科学与研究, 写作, 编辑, 语法
初级 · 课程 · 1-3 个月

London Business School
您将获得的技能: Financial Statement Analysis, Financial Analysis, Financial Statements, Balance Sheet, Financial Reporting, Financial Modeling, Income Statement, Return On Investment, Accounting, Investments, Cash Flows, Asset Management
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
初级 · 指导项目 · 不超过 2 小时