
University of Maryland, College Park
您将获得的技能: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Project Management
初级 · 课程 · 1-3 个月

您将获得的技能: Time Series Analysis and Forecasting, Data Visualization, Data Visualization Software, Statistical Visualization, Data Preprocessing, Box Plots, Anomaly Detection, Heat Maps, Plotly, Exploratory Data Analysis, Python Programming
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Expense Management, Small Business Accounting, Accounts Payable, Inventory Management System, Accounting and Finance Software, Payment Processing, Invoicing, Payroll Processing, Vendor Management, Accounting, Cloud Security, Data Security, Order Processing, Purchasing
初级 · 指导项目 · 不超过 2 小时
Macquarie University
您将获得的技能: Microsoft Excel, Excel Formulas, Spreadsheet Software, Dashboard, Data Analysis Expressions (DAX), Consolidation, Automation, Data Visualization, Data Management, Business Requirements
中级 · 课程 · 1-3 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 描述性统计, 数据操作, 谷歌工作表, 数据分析, 协作软件, 数据管理, Data Management, 云计算, 电子表格软件, 透视表和图表, 数据展示
中级 · 项目 · 不超过 2 小时

Coursera
您将获得的技能: Dashboard, Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Data Validation, Productivity Software, Data Entry, Data Analysis Expressions (DAX), Data Visualization, Quality Assessment
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Automation, Microsoft Power Automate/Flow, Generative AI, LangChain, Agentic Workflows, OpenAI API, LLM Application, AI Security, Prompt Engineering, Slack (Software), Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Scalability, Artificial Intelligence, Google Sheets
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
中级 · 指导项目 · 不超过 2 小时

University of California San Diego
您将获得的技能: 物联网, 嵌入式系统, 单元测试, 创新, 移动开发, 软件文档, 软件开发, 创意设计, 技术交流, 系统设计与实施, 系统集成, 软件设计文件, 系统测试
混合 · 课程 · 1-4 周