
IBM
您将获得的技能: 硬件故障排除, 信息技术, 客户服务, 专业网络, 网络安全, 云安全, 桌面支持, 数据存储, IT 服务管理, 云基础设施, 生成式人工智能, 云服务, 服务台支持, 云计算, 外围设备, 云部署, 云计算架构, 技术支持, 人工智能, 云平台
初级 · 专业证书 · 3-6 个月

您将获得的技能: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
中级 · 课程 · 1-3 个月

您将获得的技能: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 回归分析, 客户分析, 消费者行为, 数据驱动的决策制定, 营销分析, 客户洞察, 营销预算, 投资回报, A/B 测试, 战略营销, 预测分析, 资源分配, 统计分析, 品牌管理, 营销效果, 营销策略
初级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 财务分析, 同行评审, 运行效率, 数据驱动的决策制定, 客户分析, 营销分析, 客户洞察, 商业分析, 预测分析, 描述性分析, 人力资源战略, 人力资本, 人力资源, 人力资源分析, 财务报表分析, 业务运营, 运行分析, 财务数据, 分析, 工艺优化
初级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Patterns, MarTech, Strategic Marketing, AI Enablement, Personalized Service, Data Ethics, Customer Relationship Management (CRM) Software, Artificial Intelligence, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Responsible AI, AI Workflows, Deep Learning, Content Creation, Machine Learning, Image Analysis, Context Management, Decision Making
初级 · 专项课程 · 1-3 个月

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

Coursera
您将获得的技能: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
高级设置 · 专项课程 · 1-4 周

您将获得的技能: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Responsive Web Design, Storyboarding, Wireframing, User Experience Design, UI/UX Research, Usability Testing, Information Architecture, Presentations, User Research, Web Design, Figma (Design Software), Design Reviews, Persona (User Experience), Web Content Accessibility Guidelines, Mobile Development, User Story, Data Ethics, User Centered Design, Interviewing Skills, Applicant Tracking Systems
攻读学位
初级 · 专业证书 · 3-6 个月
University of Virginia
您将获得的技能: 客户分析, 产品战略, 企业战略, 竞争分析, 营销心理学, 消费者行为, 经济学, 客户洞察, 营销, 战略营销, 价值主张, 目标市场, 价格谈判, 产品生命周期管理, 全球营销, 收入管理, 市场份额, 成本会计, 演讲, 市场动态
初级 · 专项课程 · 3-6 个月

Rutgers the State University of New Jersey
您将获得的技能: 客户服务, 库存和仓储, 物流, 库存管理系统, 交通运输, 仓库管理, 供应链管理, Operator 的运营成本, 供应链, 运输业务
初级 · 课程 · 1-4 周