
您将获得的技能: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization
初级 · 课程 · 1-4 周

The Hong Kong University of Science and Technology
您将获得的技能: 概率与统计, 财务分析, 统计分析, 统计推理, 数据导入/导出, 数据操作, Python 程序设计, 回归分析, 金融建模, 数据可视化, 财务数据, Pandas(Python 软件包), 风险分析, 模型评估, 金融交易, Jupyter
中级 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Microsoft Excel, Excel Formulas, Spreadsheet Software, Pivot Tables And Charts, Data Analysis, Data Manipulation, Microsoft Office, Data Mining
中级 · 指导项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: 用户反馈, 新产品开发, 创新, 消费者行为, 产品开发, 需求评估, 构思, 市场调查, 用户关系管理, 客户洞察, 客户分析, 设计思维, 商业策略, 营销心理学, 案例研究, 客户体验战略(CX)
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 电子商务, 社交媒体, 收银机操作, 时间管理, 数据输入, 客户咨询, 问候客户, 团队合作, 建立客户关系, 客户服务, 专业精神, 付款处理和收款, 订单管理系统, 零售销售, 零售店运营, 事务处理, 销售点
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
初级 · 课程 · 1-4 周

Vanderbilt University
您将获得的技能: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, LLM Application, Productivity, Infographics, OpenAI, Data Visualization, AI Enablement, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing
初级 · 专项课程 · 1-3 个月

您将获得的技能: Finite Element Methods, Engineering Analysis, Simulation and Simulation Software, Engineering Calculations, Mathematical Modeling, Structural Analysis
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
中级 · 专项课程 · 1-3 个月