客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Google Cloud
您将获得的技能: 个性化服务, 云计算解决方案, 业务要求, 网络规划与设计, Google 云端平台, 配置管理, 云安全, 降低成本, 云基础设施, 云计算, 解决方案架构, 关键绩效指标 (KPI), 云服务, 云部署, 云计算架构, 工艺优化
高级设置 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: 身份和访问管理, 云计算管理, 云计算解决方案, Google 云端平台, 云存储, 云基础设施, 云计算, 系统监控, 云安全, 云部署
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: 数据管道, 数据迁移, 数据战略, 数据管理, Data Management, 云存储, 数据处理, Google 云端平台, 数据架构, 数据预处理, 数据基础设施, 自动化, 数据仓库, 数据维护, 数据存储, 数据分析
高级设置 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

IE Business School
您将获得的技能: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Diversity Training, Workplace inclusivity, Cognitive flexibility, Disabilities, Cultural Diversity, Intercultural Competence, Culture, Innovation, Human Resource Policies, Empathy, Gerontology, People Management, Organizational Effectiveness, Employee Engagement, Organizational Change, Sociology, Team Management
初级 · 专项课程 · 3-6 个月

您将获得的技能: Data Pipelines, Data Processing, Google Cloud Platform, Data Warehousing, Data Maintenance, Data Storage, Cloud Engineering, Data Analysis, Data Architecture, Data Preprocessing, Automation, Data Security
高级设置 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Security, Cloud Computing Architecture, Network Planning And Design, Cloud Infrastructure, Google Cloud Platform, Cloud Solutions, Solution Architecture, Cloud Computing, Process Analysis, IT Infrastructure, Infrastructure Architecture, Cloud Deployment, Process Optimization, Cloud Platforms, Cloud Management, Key Performance Indicators (KPIs), Cost Reduction, Business Requirements
高级设置 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Stress Management, Mindfulness, Emotional Intelligence, Personal Development, Resilience, Self-Awareness, Persistence, Mental Health, Goal Setting, Adaptability, Journals, Accountability
初级 · 课程 · 1-4 周
University of Virginia
您将获得的技能: 客户洞察, 客户分析, 营销心理学, 竞争分析, 消费者行为, 行为经济学, 分析, 案例研究, 收入管理, 市场动态, 价值主张, 市场调查, 全球营销
初级 · 课程 · 1-4 周

您将获得的技能: Data Pipelines, Google Cloud Platform, Data Processing, Systems Design, Data Storage, Data Architecture, Data Warehousing, Data Migration, Data Analysis, Data Transformation, Data Management, Data Preprocessing, Automation, Data Security
高级设置 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Mindfulness, Resilience, Emotional Intelligence, Compassion, Communication, Personal Development, Stress Management, Personal Care, Self-Awareness, Empowerment, Mental Health, Persistence, Goal Setting
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Solutions, Solution Architecture, Cloud Computing, Network Planning And Design, Process Analysis, Process Optimization, Cloud Deployment, Site Reliability Engineering, Project Implementation, Cost Reduction, Business Requirements, Resource Utilization
高级设置 · 课程 · 1-3 个月